Summary
Work History
Education
Skills
Timeline
pwb
Christina Smith

Christina Smith

Spring Lake,NC

Summary

Payroll professional skilled at keeping payroll operations moving smoothly. Well-versed in handling records for as many as 100 hourly and salaried workers. Skilled in compiling statistics, identifying issues and developing solutions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Stay At Home Mom

Myself
10 2012 - 03 2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Crew Member

McDonald’s
03 2022 - 08 2022
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Sales Associate

American Flag Storage
08 2022 - 12 2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Built relationships with customers to encourage repeat business.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Payroll Clerk/HR Assistant

Reed Lallier Chevrolet
01 2023 - Current
  • Verified timekeeping records and handled any discrepancies with employees.
  • Processed new hire paperwork and documents.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Maintained 100% accuracy in transferring correct data from payroll spreadsheets into system.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
  • Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
  • Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
  • Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Processed timecards and payroll data for team of employees.
  • Managed and updated employee benefits information.
  • Tracked employee vacation, sick and personal time.

Education

Mira Mesa High School
2012

Skills

  • Skills Summary
  • Hardworking, multi-tasking, organizational skills, cleaning, customer service, cashier etc
  • Investigating discrepancies
  • Checking time cards
  • Thoroughness
  • Basic functions in Excel
  • Recording data
  • Team Player
  • Filing
  • Excellent Communication
  • Organization and Time Management
  • Good Telephone Etiquette
  • Data Entry

Timeline

Stay At Home Mom

Myself
10 2012 - 03 2022

Crew Member

McDonald’s
03 2022 - 08 2022

Sales Associate

American Flag Storage
08 2022 - 12 2022

Payroll Clerk/HR Assistant

Reed Lallier Chevrolet
01 2023 - Current

Mira Mesa High School

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Christina Smith