Christina Smith
Akron
Summary
Compassionate caregiver with a focus on improving client well-being through emotional support and effective communication. Experienced in monitoring health and advocating for patient needs, committed to enhancing quality of life for clients. Also, a dedicated educator skilled in fostering positive learning environments and enhancing student engagement. Known for strong communication and relationship-building abilities, ensuring proactive support for student success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Teacher
St. John's the Baptist School
Alden
09.2024 - Current
- Implemented classroom management strategies, fostering a positive learning environment that supported student engagement.
- Developed engaging lesson plans aligned with curriculum standards, enhancing student understanding and participation.
- Integrated technology into lessons to support diverse learning styles.
- Communicated effectively with parents, keeping them informed of student progress and addressing concerns to support academic success.
- Communicated effectively with parents regarding student progress and concerns.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
Caregiver
PPL
Akron
05.2024 - Current
- Monitored client health, reporting critical changes to healthcare professionals to ensure timely interventions.
- Provided emotional support and companionship to enhance client well-being.
- Provided emotional support to clients experiencing depression or anxiety, fostering resilience and improving overall well-being.
- Improved patient outlook and daily living through compassionate care.
- Engaged elderly clients in conversation and recreational activities, enhancing their social interaction and emotional health.
- Assisted clients with daily living activities and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Retail Worker
Town and Country Gifts
Clarence
02.2019 - 05.2023
- Resolved customer inquiries and complaints in a professional manner.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Initiated conversations with customers to assess needs and provide tailored assistance.
- Resolved conflicts by applying problem-solving and interpersonal skills to ensure customer satisfaction.
- Trained new staff on store policies, procedures, and customer service techniques.
- Managed inventory levels and organized merchandise displays to enhance shopping experience.
- Ensured cleanliness and organization of store environment for optimal shopping experience.
- Operated cash register and processed transactions accurately and efficiently.
Education
Bachelor of Science - Human Service
SUNY Empire State College
Saratoga Springs, NY05-2023
Associate of Applied Science - Occupational Therapy Assistant
Villa Maria College
Buffalo 05-2018
Skills
- Team collaboration
- Critical thinking
- Training and mentoring
- Time management
- Effective listening
- Verbal and written communication
- Customer relationship management
- Active listening
- Effective communication
- Relationship building
- Problem solving
- Patient advocacy
- Empathetic and understanding
- Patient and calm
Certification
NBCOT certification
Timeline
Teacher
St. John's the Baptist School
09.2024 - Current
Caregiver
PPL
05.2024 - Current
Retail Worker
Town and Country Gifts
02.2019 - 05.2023
Bachelor of Science - Human Service
SUNY Empire State College
Associate of Applied Science - Occupational Therapy Assistant
Villa Maria College