Christina Smith
Encompass Health Rehabilitation Hospital
Antioch,TN
8
years of professional experience
Healthcare professional with over ten years of combined professional and personal caregiving experience(in home and nursing). Two years in administrative support. Skilled in clinical care, HR collaboration, medical records compliance, and office operations.
Work History
Hospital Receptionist/ HR Support/ HIMS Support
11 Months- Greeted and assisted patients, ensuring a welcoming environment for visitors and families.
- Managed incoming calls/ Processed patient D/C's accurately.
- Preparing reports, filing, scanning, and distributing correspondence.
- Maintained documentation using Microsoft word/excel/outlook/OnBase
- Maintained confidentiality of patient/employee records in compliance with HIPAA regulations and hospital policies
- Filing, scanning, and distributing with employee social security,I-9, immunization records, and background checks.
- Chart Analysis, ROI, Patient Deficiency Analysis
Rehab Nursing Technician
6 Months- Assisted nursing staff with patient care activities(bathing,dressing,grooming).
- Monitored and recorded vital signs and ACCU-Checks
- Collecting urine samples
- Documented patient progress and updates accurately in electronic health records.
- Supported daily living tasks, promoting independence and enhancing overall rehabilitation outcomes.
- Maintained cleanliness and organization of patient areas
- Following all infection control protocols and hospital policies.
Patient Care Technician
1 Year- Assisted patients with daily living activities, ensuring comfort and safety.
- Maintained cleanliness and organization of patient care areas, enhancing infection control.
- Collaborated with healthcare team members to ensure cohesive patient care delivery.
- Participated in training sessions to enhance skills and knowledge in patient care practices.
Volunteer-Infant Child Care
2 Months- Cared for children between the ages of infant-4 years old
- Provided early childhood education in a classroom setting
- Organized daily routines including breakfast, lunch, play, and nap times
- Assisted with diaper changes, feeding, and personal care
- Fostered a safe, nurturing, and engaging environment for all children
Volunteer-Outpatient Services
2 Months- Assisted with day-to-day operations
- Worked productively and efficiently with all team members
- Assisted with patient registration and dismissals
- Assisted with outpatient imaging receptionist duties
Education
Bachelor of Science - Integrated Studies Emphasis in Healthcare Admin
- Relevant Coursework: Healthcare leadership, organizational systems, and industry trends.
- Capstone Project: Senior Capstone; For a healthcare focus, this involves researching interdisciplinary topics, developing professional competence, and analyzing real-world health administration, policy, or patient care issues.
Skills
Patient Care & Safety
Health Information Management Support (HIMS)
HIPPA & Confidentiality Compliance
HR Support & Coordination
Administrative Support
Vital Signs Monitoring
Office Software
Team Collaboration
Child Care
Timeline
Hospital Receptionist/ HR Support/ HIMS Support
Encompass Health Rehabilitation Hospital
08.2025 - 07.2026Read More
Rehab Nursing Technician
Encompass Health Rehabilitation Hospital
02.2025 - 08.2025Read More
Patient Care Technician
Provident Home Healthcare
01.2024 - 01.2025Read More
Volunteer-Infant Child Care
Chambliss Center for Children
04.2020 - 06.2020Read More
Volunteer-Outpatient Services
CHI Memorial Hospital
05.2018 - 07.2018Read More
Middle Tennessee State University
Bachelor of Science from Integrated Studies Emphasis in Healthcare Admin
Read More