CHRISTINA SORIANO
Topeka
Summary
Over twelve years of experience advocating for clients to secure resources and enhance support networks. Expertise in leading individual and group sessions focused on mental health improvement and coping skills development. Proven track record of optimizing program operations to maximize client support. Strong work ethic, adaptability, and exceptional interpersonal skills contribute to effective unsupervised work and rapid skill acquisition.
Overview
21
21
years of professional experience
Work History
Attendant Care Worker
Crosswinds
Osage City
04.2025 - Current
- Assisted clients with daily living activities and personal care routines.
- Communicated effectively with clients to understand their needs and preferences.
- Documented client progress and reported changes to healthcare professionals.
- Collaborated with families to provide support and address concerns.
- Provided emotional support and companionship to enhance client well-being.
- Encouraged client participation in recreational activities and socialization opportunities.
- Maintained accurate documentation regarding patient's condition and progress reports.
Mental Health Technician
Family Service and Guidance Center
Topeka
09.2024 - Current
- Delivered client services based on treatment team decisions during crisis situations.
- Reported significant events to YCRC Supervisor, Crisis Clinician, and YCRC Director.
- Demonstrated leadership and teamwork by assisting all staff during assigned shifts.
- Informed YCRC Supervisor of operational issues affecting overnight programs.
- Completed clinical documentation promptly in accordance with agency standards.
- Taught basic life skills to enhance client independence.
- Role-modeled positive behavior and interactions during activities and meal times.
- Adhered to dress code to ensure safety and appropriate client modeling.
Family Support Worker
KVC
10.2021 - 04.2025
- Supported foster children and parents during family integration processes.
- Ensured safety requirements were met for successful integration.
- Assisted with resource identification to facilitate integration.
- Completed documentation and provided assistance with court proceedings.
- Communicated effectively with mental health facilities and attorneys regarding case developments.
Business Coordinator
Breakthrough Club House
09.2019 - 09.2021
- Assist members with resources, transitional employment, education, and unit meetings
- Complete intake process and prepare orientation packets
- Assist with data collection for grant reporting
- Develop and maintain tracking methods for data systems
- Support daily operations by maintaining supplies and keeping work areas organized and clean to promote efficient operations
- Track member attendance and keep member contact information current in database
Mental Health Technician
Valeo Behavioral Health Care
05.2015 - 10.2019
- Counseled and mentored clients on substance use and life choices
- Documented client charts
- Assigned employee areas and scheduled staff breaks
- Interpreted and communicated new or revised polices to staff
- Provided client education
- Transported clients to different departments
- Ensured safety and well-being of clients
- Ensured clients and families were treated with respect and dignity
Youth Counselor
Florence Crittenton Services
04.2012 - 05.2015
- Supervised individuals in small groups to cultivate safety, independence, and structure
- Used cognitive behavior therapy to assist youth in recognizing and redirecting poor habits
- Ensured each resident attended scheduled appointments and activities
- Provided guidance to help cultivate self-esteem and community involvement
- Engaged with youth members to teach sustainable habits and coping mechanisms
- Monitored youth behavior and offered guidance and support for positive change
In Home Health Care
Loving Hearts
09.2010 - 05.2012
- Delivered assistance to elderly clients in daily activities including bathing, dressing, transfers, and care for incontinence
- Coordinated daily medicine schedules and administration
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
- Developed rapport to create safe and trusting environment for care
Customer Service Representative
Alorica
04.2006 - 05.2008
- Consulted with outside parties to resolve discrepancies and create effective solutions
- Preserved revenue streams by utilizing strong communication and negotiation skills
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
Medical Office Clerk
Long Beach Day Center
05.2004 - 06.2005
- Maintained current and accurate medical records for clients
- Organized patient files and streamlined operations to improve efficiency
- Interviewed new clients enrolled in day program
- Organized paperwork such as charts and reports
Education
Vocational Nursing -
Career Colleges of America
01.2015
Medical Assisting -
Concord Career Institute
01.2003
GED -
Kansas Board of Regents
01.2001
Skills
- Crisis intervention
- Community resources
- Self-starter
- Goal orientation
- CPR certification
- Team leadership
- Emotional support
- Behavioral modeling
- Client confidentiality
- Professional boundaries
- Reliability and punctuality
- Autism support
- Client documentation
- Problem-solving
Timeline
Attendant Care Worker
Crosswinds
04.2025 - Current
Mental Health Technician
Family Service and Guidance Center
09.2024 - Current
Family Support Worker
KVC
10.2021 - 04.2025
Business Coordinator
Breakthrough Club House
09.2019 - 09.2021
Mental Health Technician
Valeo Behavioral Health Care
05.2015 - 10.2019
Youth Counselor
Florence Crittenton Services
04.2012 - 05.2015
In Home Health Care
Loving Hearts
09.2010 - 05.2012
Customer Service Representative
Alorica
04.2006 - 05.2008
Medical Office Clerk
Long Beach Day Center
05.2004 - 06.2005
Vocational Nursing -
Career Colleges of America
Medical Assisting -
Concord Career Institute
GED -
Kansas Board of Regents
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