Summary
Overview
Work History
Education
Skills
Timeline

CHRISTINA STEPHENS

Server/CNA
Columbus,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Waitress/Server

Cannon Brew Pub
Columbus, GA
02.2020 - Current
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials, and took drink orders.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Certified Nursing Assistant

Aveanna Healthcare
Columbus, GA
05.2021 - 01.2023
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Meets safety needs of patients, including proper use of equipment (foot stools, side rails, etc.), maintains compliance with Maxim Falls Prevention program, Infection Control program, and patient-specific Emergency Management plan as applicable
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Takes and records oral and axillary temperatures, pulse, respiration, and blood pressure when ordered (with appropriate completed/demonstrated skills competency)
  • Reports patient’s condition and significant changes to the supervising Registered Nurse

Waitress Trainer

Longhorn Steakhouse
Columbus, GA
05.2018 - 01.2020
  • Provided continuous evaluation and feedback to server employees.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Utilized effective communication techniques to support server learning and comprehension.

Education

Nursing Nursing Fundamentals Certified Nursing Assistant College English 1101 -

Columbus Technical College, Columbus, GA
Introduction to Allied Health and Medicine, Economics, Diet and Nutrition, Medical Terminology

High School Diploma - undefined

Hardaway High School, Columbus, GA

Skills

Merchandise restockingundefined

Timeline

Certified Nursing Assistant - Aveanna Healthcare
05.2021 - 01.2023
Waitress/Server - Cannon Brew Pub
02.2020 - Current
Waitress Trainer - Longhorn Steakhouse
05.2018 - 01.2020
Columbus Technical College - Nursing Nursing Fundamentals Certified Nursing Assistant College English 1101,
Hardaway High School - High School Diploma,

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CHRISTINA STEPHENSServer/CNA