Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Christina Swank

Saint Peters

Summary

Results-driven Regional Sales Manager known for exceptional productivity and efficiency in task completion. Possess specialized skills in strategic planning, market analysis, and team leadership that drive revenue growth and market expansion. Excel at communication, negotiation, and relationship building, ensuring successful collaboration with clients and stakeholders to achieve sales targets.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Regional Sales Manager, Corporate Programs

U.S. Bank
Saint Louis
10.2020 - 04.2025
  • Prospected, identified, and cultivated relationships with HR contacts (Total Rewards/Global Mobility) at Fortune 500 corporations to offer mortgage solutions for their existing and relocating employee base.
  • Worked with top clients including Procter & Gamble and Boeing
  • Participated actively in industry conferences, regional councils, and seminars for knowledge-sharing purposes, along with exposure for the U.S. Bank brand and corporate mortgage program.
  • Increased sales by 24% in the most recent three years for my region.
  • Handled the Midwest Region (TN, MO, IL, WI, MN).

Senior Manager, Client Relations

U.S. Bank
Saint Louis
06.2016 - 10.2020
  • Worked with the Department Head to develop strategic plans to build out the Corporate Programs Team.
  • Coordinated with stakeholders to develop processes and procedures for multiple programs needed to support the business operations.
  • Recruited and hired a team of client relationship managers.
  • Coordinated with internal partners to ensure the fulfillment process would conclude with a positive customer experience.
  • Collaborated with external vendors to negotiate contracts as part of the onboarding process.
  • Conducted performance reviews and provided feedback to direct reports for career development.
  • Coordinated with marketing to develop branding and promotional strategies.

Corporate Business Relationship Manager

Citi
Saint Louis
01.2015 - 06.2016
  • Worked directly with the Department Head to ensure all partners worked toward high client satisfaction at the end of the fulfillment process.
  • Managed a group of client relationship managers.
  • Held weekly meetings with staff to keep receivables down, and expenses at a minimum.
  • Worked with internal managers to resolve client escalations.

Client Relationship

Citi
Saint Louis
11.2004 - 01.2015
  • Manage employee relocation programs for major employers in the Central Region
  • Serve as employers’ internal point of contact; respond to RFIs and RFPs; implement accounts; provide detailed monthly activity reports on employees served, products used, service standards, and customer satisfaction; convey annual and midyear review numbers in person.
  • Travel to client sites to educate human resources managers on contracted relocation products and services. Participate in initial sales visits with RSM.

Construction Relationship Manager

Citi
St. Louis
06.2003 - 11.2004
  • Managed New Construction mortgage process for clients of Smith Barney and the Relocation Channel.

Mortgage Consultant

Citi
Saint Louis
01.2001 - 06.2003
  • Originate first mortgage loans in a telesales environment.

Mortgage Loan Coordinator

Citi
Saint Louis
09.1998 - 01.2001
  • Facilitated employee relocations for Fortune 500 clients, including Pfizer, Ford Motor Company, and Merck Pharmaceutical.

Education

Bachelor of Science - Biology

Webster University
St. Louis, MO
12-1996

Skills

  • Sales strategy
  • Client relationship management
  • Market analysis
  • Customer service
  • Contract negotiation
  • Sales forecasting
  • Leadership
  • Mentoring
  • Program Management
  • Meeting and event planning

Certification

  • Corporate Relocation Professional (CRP) Designation, Worldwide ERC

Affiliations

  • Current Chairperson, St. Louis Employee Relocation Council
  • President, St. Louis Employee Relocation Council (2023 & 2024)
  • Sponsorship Chair, St. Louis Employee Relocation Council (2022)
  • Education Chair, Corporate Relocation Council of Chicago (2023 - Present)
  • Midwest Relocation Co-Chair (2023 & 2024)

Timeline

Regional Sales Manager, Corporate Programs

U.S. Bank
10.2020 - 04.2025

Senior Manager, Client Relations

U.S. Bank
06.2016 - 10.2020

Corporate Business Relationship Manager

Citi
01.2015 - 06.2016

Client Relationship

Citi
11.2004 - 01.2015

Construction Relationship Manager

Citi
06.2003 - 11.2004

Mortgage Consultant

Citi
01.2001 - 06.2003

Mortgage Loan Coordinator

Citi
09.1998 - 01.2001

Bachelor of Science - Biology

Webster University

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