CHRISTINA TAAFFE
Saint Augustine,FL
Summary
Focused Clinical Research Coordinator well-versed in study protocols, standard operating procedures, and general trial oversight. Excellent problem-solving abilities with a detail-oriented nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Research Coordinator
Mayo Clinic
Jacksonville, FL
11.2022 - Current
- Work with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols
- Collect data and follow research protocols, operations manuals, and case report form requirements
- Maintain compliance with protocols covering patient care and clinical trial operations
- Screen patient records, databases, and physician referrals to identify prospective candidates for research studies
- Participate in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets
- Follow informed consent processes and maintained records
- Gather, process, and ship lab specimens
- Demonstrate respect, friendliness, and willingness to help wherever needed
- Offer friendly and efficient service to customers, manage challenging situations with ease
- Develop and maintain courteous and effective working relationships.
Associate Clinical Research Coordinator
Mayo Clinic
Jacksonville, FL
12.2021 - 11.2022
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols
- Collected data and followed research protocols, operations manuals, and case report form requirements
- Maintained compliance with protocols covering patient care and clinical trial operations
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies
- Followed informed consent processes and maintained records
- Developed and maintained courteous and effective working relationships
- Organized participant-informed consent waivers and research scope documentation
- Supported design and implementation of survey instruments such as telephone questionnaires to obtain study information
- Evaluated potential subject participants to assess suitability for planned studies
- Helped team meet regulatory requirements by coordinating documentation and filings
- Planned, modified, and executed research techniques, procedures, and tests
- Monitored safety of human subjects and oversaw consent procedures to comply with local and federal regulations
- Organized and maintained research study regulatory documents in site binder to maintain accuracy and integrity.
Clinical Assistant
Mayo Clinic
Jacksonville, FL
11.2020 - 12.2021
- Collected and documented patient medical information such as blood pressure and weight
- Documented vital signs and health history for patients in clinic and hospital environments
- Sanitized, restocked, and organized exam rooms and medical equipment
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Comforted anxious patients before procedures and listened to concerns, offering support and compassion
- Ambulated, turned, and positioned patients
- Obtained client medical history, medication information, symptoms, and allergies
- Obtained all prescribed laboratory testing
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Hospital Transport Coordinator
Century Ambulance Service, Inc
07.2019 - 08.2020
- Work with key hospital leadership to develop efficiencies in patient transport process
- Gather and analyze data to set benchmarks on improving performance
- Primary point of contact for all customer interactions and service opportunities to provide optimum customer satisfaction and retention
- Work alongside hospital to provide strategic growth and expansion initiatives
- Partnered with internal teams to ensure contracted services met customer's timeline and compliance requirements
- Playing key role in critical management of patient evacuations during hurricanes and states of emergency.
System Status Coordinator
Century Ambulance Service Inc.
09.2017 - 07.2019
- Analyzed program data to provide input for key decision making and strategic planning
- Generated reports detailing findings and recommendations
- Strong management and planning skills with ability to adapt to changing working environment
- Ability to navigate through conflict and provide critical solutions both up and down chain of command
- Demonstrates ability to communicate clearly both verbally and in writing
- Conducted investigations into incidents and reported on findings
- Aided senior leadership by collecting research for executive decision-making support
- Received emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch units
- Monitored patient transports to healthcare facilities to ensure timeliness.
Education
No Degree - Leadership And Management Skills For Women
Fred Pryor Learning Seminar
Jacksonville, FLNo Degree - First Time Manger
Fred Pryor Learning Seminar
Jacksonville, FLNo Degree - Staff To Supervisor
Fred Pryor Learning Seminar
Jacksonville, FLBachelor's Degree - Public Safety Management
Florida State College At Jacksonville
Jacksonville, FLExecutive Master’s Degree - Healthcare Administration
University of North Florida
Jacksonville, FLSkills
- Customer satisfaction
- Data entry
- Conflict Resolution
- Excellent written and oral communication
- Good communication skills
- Account management
- Business Development and Planning Research
- Listening
- Transportation And Logistics Planning Process improvement
- Strong organizational skills
- MS Office
- Creative problem-solving
- Client Relations
- Scheduling
- Customer service
- Teamwork
- Leadership
- Time management
- Vital signs monitoring
- Patients' vital signs
- Electronic health records
- Medical office administration
- Compassionate
- Ambulating and repositioning patients
- Good Clinical Practices
- Documentation Management
- Electronic Data Capture
- Adverse event reporting
Certification
Well-Being Champion
Affiliations
ACHE NFL
Groups
- ACHE NFL Communications Committee - Communications Liaison Tallahassee
- Mayo Clinic Florence Non-Cancer Workgroup
Timeline
Clinical Research Coordinator
Mayo Clinic
11.2022 - Current
Associate Clinical Research Coordinator
Mayo Clinic
12.2021 - 11.2022
Clinical Assistant
Mayo Clinic
11.2020 - 12.2021
Hospital Transport Coordinator
Century Ambulance Service, Inc
07.2019 - 08.2020
System Status Coordinator
Century Ambulance Service Inc.
09.2017 - 07.2019
No Degree - Leadership And Management Skills For Women
Fred Pryor Learning Seminar
No Degree - First Time Manger
Fred Pryor Learning Seminar
No Degree - Staff To Supervisor
Fred Pryor Learning Seminar
Bachelor's Degree - Public Safety Management
Florida State College At Jacksonville
Executive Master’s Degree - Healthcare Administration
University of North Florida