Christina Thibodeau
Porter,ME
Summary
Highly skilled healthcare professional with strong expertise in medical billing and coding. Adept at accurately processing patient data and insurance claims while ensuring compliance with regulations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in medical terminology, coding systems, and electronic health records, with reliable and efficient work ethic.
Overview
13
13
years of professional experience
Work History
Medical Biller and Coder
Ninga Partner - Medica
Austin, TX
01.2024 - 01.2025
- Reviewed and verified patient information to facilitate precise billing and reduce discrepancies.
- Processed medical claims accurately using industry-standard coding systems, ensuring compliance with regulations.
- Utilized electronic health record systems for efficient data entry and retrieval of patient information.
- Led initiatives to enhance workflow efficiency, resulting in improved revenue cycle management outcomes.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Contributed to team efficiency by maintaining organized records of patient accounts, billing statements, and payment statuses.
- Provided support to administrative staff by ensuring proper handling of sensitive patient data according to HIPAA regulations.
- Collaborated with healthcare providers to ensure accurate documentation, leading to timely reimbursements for services rendered.
- Streamlined billing processes by implementing efficient coding practices, resulting in reduced errors and improved revenue generation.
- Assisted patients with understanding their insurance coverage and financial responsibilities, fostering positive relationships and trust between the practice and its clients.
- Enhanced compliance with industry regulations by staying up-to-date on changes to medical billing and coding guidelines.
- Increased accuracy in medical claims submissions by conducting thorough reviews of patient records and insurance information.
- Maintained high levels of customer satisfaction through prompt resolution of disputes related to charges on patient accounts or insurance claims.
- Ensured continuous improvement in billing processes through regular audits of medical codes and charge entries for accuracy.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Verified signatures and checked medical charts for accuracy and completion.
- Followed up with medical staff regarding missing information in patient records.
- Tracked and monitored requests for medical records release.
- Researched and resolved medical record discrepancies.
- Input data into computer programs and filing systems.
Phlebotomist
Medi Test Of Maine
Waterboro, ME
01.2012 - 2022
- Performed data entry for insurance companies and served as a private contractor for several corporations
- Performed venipunctures and capillary punctures with precision and adherence to safety protocols.
- Ensured accurate labeling and documentation of specimens for laboratory analysis.
- Monitored inventory levels of supplies and ordered materials as needed to maintain workflow efficiency.
- Implemented quality control measures to enhance accuracy in specimen collection processes.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Conducted routine equipment maintenance checks, ensuring all devices were in proper working order for optimal patient care.
- Worked in diverse atmosphere, maintained professional work environment and managed time effectively to complete duties on time
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Promoted patient safety by verifying identification, labeling samples correctly, and cross-checking information with requisition forms.
- Provided exceptional customer service to patients from diverse backgrounds, addressing concerns or questions related to their blood tests professionally and informatively.
- Exhibited strong multitasking abilities, efficiently managing multiple patients and tasks simultaneously without compromising quality of service.
- Increased laboratory efficiency by processing and organizing specimens in a timely manner.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
Florida City, FL06-2024
Skills
- Medical Billing
- Accounts Receivable
- Collection
- Co-Pay
- Deductibles
- EOBs
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Electronic Health Records (EMR)
- Electronic Medical Records (EMR)
- Managed care (HMO
- PPO
- POS)
- Workers Compensation
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Front Office Procedures
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- HCPCS
- CPT
- Revenue cycle management
- Workers' compensation billing
- Commercial insurance billing
- Anatomy and physiology
- Medical terminology
- Patient account management
- Claims processing
- Data entry
- Electronic health record specialist
- Appointment scheduling
- CMS-1500 form completion
- Medicare and medicaid billing
- Insurance verification
- Payment posting
- ICD-10 proficiency
Timeline
Medical Biller and Coder
Ninga Partner - Medica
01.2024 - 01.2025
Phlebotomist
Medi Test Of Maine
01.2012 - 2022
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy