Christina Tolliver
Houston,TX
Summary
Dynamic and results-oriented professional with a proven track record at DoorDash and Fiesta Market Inc, excelling in customer service and attention to detail. Leveraged teamwork and problem-solving skills to enhance customer satisfaction and drive revenue growth. Expert in managing time efficiently and maintaining professionalism, significantly improving operational efficiency and customer loyalty.
Overview
2
2
years of professional experience
Work History
Delivery Driver
DoorDash
01.2022 - 07.2024
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
Retail Merchandiser
Fiesta Market Inc
01.2022 - 09.2022
- Drove revenue growth by collaborating with cross-functional teams on pricing strategies, promotions planning, and seasonal launches.
- Enhanced store appearance through meticulous organization, attention to detail, and effective use of space.
- Improved supplier relationships through clear communication, accurate order placement, and timely payments.
- Incorporated customer feedback into merchandising decisions, resulting in a more relevant product assortment and higher levels of customer satisfaction.
- Consistently met deadlines for floor resets while minimizing disruption to customers during peak shopping hours.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Education
Certified Nursing Assistants (CNAs)
Smith Wood Medical School
Houston, TX01-2024
Medical Insurance Billing And Coding
Everest Institute
Houston,Tx08-2017
High School Diploma -
Even E. Worthing
Houston,Tx06-2004
Skills
- Positive attitude
- Customer service
- Attention to detail
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
Timeline
Delivery Driver
DoorDash
01.2022 - 07.2024
Retail Merchandiser
Fiesta Market Inc
01.2022 - 09.2022
Certified Nursing Assistants (CNAs)
Smith Wood Medical School
Medical Insurance Billing And Coding
Everest Institute
High School Diploma -
Even E. Worthing
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