Summary
Overview
Work History
Education
Skills
Timeline
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CHRISTINA TOSCANO

PORTLAND,OR

Summary

Dynamic and detail-oriented professional with a strong background in customer service and data entry, honed at Multnomah County Corrections Health. Proven ability to enhance office efficiency and maintain confidentiality while managing schedules and resolving inquiries. Recognized for fostering positive environments and achieving successful outcomes in diverse educational settings.

Overview

9
9
years of professional experience

Work History

Office Assistant Senior

Multnomah County Corrections Health
07.2023 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Librarian & Instructional Assistant

Christ The King Catholic School
08.2020 - 06.2023
  • Catalogued and organized books, materials and other documents for proper library management. Over eleven thousand books in the inventory.
  • Maintained a high level of customer service by addressing and resolving student and staff concerns or complaints in a timely manner.
  • Researched and acquired new library materials to maintain updated library collection.
  • Trained and supervised library volunteers and planned Scholastic book fairs that fundraised close to a thousand dollars in credit with Scholastic.

Substitute Teacher

Educational Management & Staffing Solution (ESS)
12.2015 - 06.2020
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • On short or little notice responsible for creating and adapting lesson plans during the absence of classroom teacher.
  • Coordinate my schedule to accommodate multiple substituting assignments per month.

Education

Master of Arts - Elementary Education

Concordia University
Portland
12-2000

Bachelor of Science - Human Development And Family Sciences

Oregon State University
Corvallis, OR
08-1998

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry

Timeline

Office Assistant Senior

Multnomah County Corrections Health
07.2023 - Current

Librarian & Instructional Assistant

Christ The King Catholic School
08.2020 - 06.2023

Substitute Teacher

Educational Management & Staffing Solution (ESS)
12.2015 - 06.2020

Master of Arts - Elementary Education

Concordia University

Bachelor of Science - Human Development And Family Sciences

Oregon State University

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