Christina Tran
Dorchester,MA
Overview
10
10
years of professional experience
Work History
Caregiver
Diligent Personal Care Inc
Woburn, Massachusetts
10.2023 - Current
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
Customer Service Agent
Bearingstar Insurance
Quincy, Massachusetts
04.2018 - Current
- Assisted customers with inquiries regarding products and services through phone, email, and chat.
- Provided product information to customers in a timely manner.
- Resolved customer complaints quickly and efficiently.
- Followed up with customers via phone or email after purchase was made to ensure satisfaction.
- Maintained a high level of customer satisfaction by providing accurate and helpful responses.
Volunteer
VietAid, Senior Day Program
Dorchester, Massachusetts
09.2022 - 10.2023
- Assist elderly with variety of recreational and social activities, such as dance and aerobic exercises.
- Sometimes when needed assist elderly with making medical appointments/scheduling transportation to medical appointments
Receptionist Nails Salon
Weymouth Nails and Spa
Weymouth, Massachusetts
10.2014 - 04.2018
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Education
High School Diploma -
Cathedral High School
74 Union Park St05-1995
Skills
- Team Player
- Organize and Efficient time Manager
- Speak, Read, Write English and Vietnamese fluently
- Compassionate client care
Timeline
Caregiver
Diligent Personal Care Inc
10.2023 - Current
Volunteer
VietAid, Senior Day Program
09.2022 - 10.2023
Customer Service Agent
Bearingstar Insurance
04.2018 - Current
Receptionist Nails Salon
Weymouth Nails and Spa
10.2014 - 04.2018
High School Diploma -
Cathedral High School