Christina Trevino
Belton,TX
Overview
12
12
years of professional experience
Work History
Shift Manager
Mcdonald’s
11.2018 - Current
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cultivated professional working relationships with peers and supervisors.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Tracked receipts, employee hours, and inventory movements.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Shift Leader
Subway Sandwich
06.2012 - Current
- Operate cash register to accept payment
- Make bank deposits
- Inventory counts of bread and other food products
- Interact with customers on a daily basis
- Proof and bake bread and cookies
- Prep vegetables and meats
- Wash and sanitize dishes
- Make sure dining area is clean
- Clean bathrooms
- Oversee employees on shift
- Train new employees on pre-closing duties
- Resolve conflict with customers
Education
Diploma - Culinary Arts
Auguste Escoffier School of Culinary Arts
Remote high school diploma -
Belton High School
Belton, TX06.2023
Skills
- Quick learner
- Fast worker
- Works well under pressure
- Able to multitask
- Great communication skills
Timeline
Shift Manager
Mcdonald’s
11.2018 - Current
Shift Leader
Subway Sandwich
06.2012 - Current
high school diploma -
Belton High School
Diploma - Culinary Arts
Auguste Escoffier School of Culinary Arts