CHRISTINA VAUGHN
Fresno,CA
Summary
Familiar with strategies for efficiently locating, picking, reviewing, packing and shipping orders. Adept at training junior employees to complete tasks in accordance with company policies and maintain productivity standards. Hardworking, quick-thinking and dedicated to maximizing team output.
Overview
8
8
years of professional experience
Work History
FULFILLMENT OPERATIONS EXPERT
TARGET
11.2021 - Current
- Managed inventory and prepared orders for shipment within a tight deadline
- Streamlined operations by implementing efficient processes and workflow management techniques.
- Developed comprehensive training programs for new hires, ensuring quick onboarding and proficiency in job tasks.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards
- Implemented quality control measures to ensure consistent product output and adherence to industry standards.
- Skilled at working independently and collaboratively in a team environment.
Front Desk Manager
DIVA NAILS
04.2016 - 11.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Confirmed appointments, communicated with clients and updated client records
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking
- Completed payroll for employees and maintained detailed records of procedures
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Streamlined office operations for increased efficiency, implementing organized filing systems and optimizing appointment scheduling processes.
Education
GED -
FRESNO ADULT SCHOOL
Fresno, CA01.2016
Skills
- Telephone Skills
- Customer Service Management
- Mail Management
- Customer Complaint Resolution
- Courteous and Professional
- Keyboarding Skills
- Bookkeeping Support
- Payment Processing
- Multitasking and Prioritization
- Documentation and Reporting
- Visitor and Customer Relations
- Delivery Coordination
- Administrative Support
- Records Management
- Excellent Communication
- Shipping and Receiving
- Scheduling and Planning
- Order Fulfillment
Timeline
FULFILLMENT OPERATIONS EXPERT
TARGET
11.2021 - Current
Front Desk Manager
DIVA NAILS
04.2016 - 11.2021
GED -
FRESNO ADULT SCHOOL
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