Christina Ventimiglia
San Diego,CA
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Results-oriented Leader with expertise in guiding teams to achieve strategic objectives. Demonstrated strong problem-solving skills and effective communication, contributing to team success and advancing organizational success metrics.
Overview
2
2
Languages
20
20
years of professional experience
Work History
Supervisor, Financial Division & San Marcos Branch
County Of San Diego - Treasurer Tax Collectors
03.2020 - Current
- Supervised daily workflow and managed staff assignments to maintain consistent operational coverage.
- Managed coordinated workload priorities to resolve issues and balance resources across multiple service areas.
- Trained staff on procedures, policies, and documentation standards to strengthen accuracy and consistency.
- Monitored compliance with departmental guidelines, safety requirements, and regulatory practices.
- Provided accurate, complete, and up-to-date information supporting world-class customer service for county employees, outside agency representatives, and members of the public.
- Managed supervision of 11 employees, including 3 senior treasurer-tax collector specialists, 6 treasurer-tax collector specialists, and 2 student workers, delivering direction throughout operations.
- Supported management by managing interviewing, hiring, selection, and training to strengthen successful onboarding and employee readiness.
Senior Treasurer-Tax Collector Specialist
County Of San Diego - Treasurer Tax Collectors
08.2018 - 05.2020
- managed property tax collection workflows for accurate posting reconciliation and county procedures compliance.
- Analyzed delinquent accounts to identify discrepancies, resolving issues and coordinating corrective action with internal stakeholders.
- Analyzed complex property-tax laws, regulations, and procedures, then communicated findings to taxpayers and stakeholders.
- Provided bulk taxpayer support for account reconciliation and banking information to ensure accurate, timely financial transactions.
- Created fiscal reporting documentation and executed account reconciliations to align treasury operations with regulatory compliance.
- Directed accurate processing and reconciliation for more than 400 accounts totaling approximately $3.2 billion in bulk property-tax payments.
Business Development/ Marketing
County Of San Diego - Treasurer Tax Collectors
05.2016 - 08.2018
- Assisted Customers in a call center environment with a high volume of calls.
- Review and process incoming payments to ensure accounts reflect most updated
information. - Issue Lean Release upon reconciling account with secure funds.
- Directed cash flow management and maintained liquidity for ongoing obligations.
- Oversaw bank reconciliations and verified accuracy of financial records.
- Assist Taxpayers with 5 yr. Payment Plan contract.
Explain complex Tax Laws (R&T Codes) to Taxpayers for compliancy.
Military Admissions Counselor
Ashford University
05.2010 - 09.2013
- Directed undergraduate recruitment, admission and degree selection advisement, and enrollment process support. Led group training and ongoing coaching for admissions counselor peers on performance gaps, follow-up practices, and sales growth opportunities. Advised beneficiaries on Post-9/11 GI Bill eligibility, entitlement, educational reimbursement, Pell, and FAFSA. Managed admissions database for 1,000+ prospective and current students while executing recruitment strategies and forecasting enrollment progression. Monitored monthly enrollment, aligned budget performance with sales objectives, enrolled 450+ students in 3 years, retained 80%+ through first class, exceeded daily referral target of 2, and generated 1,500+ referrals.
- Advised prospective students throughout admissions process, detailing program requirements, enrollment steps, and academic options.
- Reviewed applications for completeness, validated documentation, and kept accurate student records in admissions systems.
- Instructed applicants on financial aid basics, addressing eligibility questions and facilitating next-step enrollment decisions.
- Advised applicants on academic pathways, transfer credit policies, and course selection.
Regional Sales Recruiter
American Solar Direct
03.2011 - 02.2012
- Expanded talent acquisition support through business relationships and coordinated recruiting activity with regional sales director. Built qualified candidate pipelines to improve proactive recruiting readiness and support ongoing hiring needs. Aligned candidate selection efforts with regional sales director through regular collaboration and recruiting planning. Sourced candidates through internet prospecting, networking, employee referrals, job fairs, online ads, and database research. Maintained requisitions, candidate records, and activity notes in recruitment tracking platform for accurate tracking. Drove outreach efforts through social media, job boards, and college fairs to widen candidate reach. Monitored industry trends to keep hiring strategy aligned with current market conditions. Evaluated resumes, screened candidates, and provided feedback and hiring recommendations to regional sales director. Managed background check submission, supported new hire orientation, and assisted with customer service and management training. Provided guidance to management on performance concerns, recommended policy and practice improvements, reviewed offers and compensation practices, maintained HR records for legal and policy compliance, supported ASD mission statement, upheld ASD code of ethics, protected confidential information, and maintained professional conduct.
- Oversaw end-to-end hiring for solar sales roles, coordinating recruiting plans with growth targets and staffing needs.
- sourced qualified candidates via job boards, referrals, networking, and talent pipelines for volume-based sales hiring.
- Evaluated sales aptitude and customer focus, and measured closing ability using structured phone interviews for applicant screening.
- spearheaded full-cycle sales recruiting, sourcing qualified candidates via job boards, referrals, and proactive outreach.
- Partnered with sales leadership to forecast hiring needs and align recruiting strategy with territory growth.
Sales Specialist
Navy Exchange
01.2007 - 01.2012
- Customer loyalty improved through cultivation of strong clientele relationships. Sales results improved through accurate assessment of customer needs. Product understanding strengthened through review of merchandise features, advantages, and benefits. Department presentation remained consistent through replenishment, organization, and cleanliness. Transaction accuracy supported through knowledge of sales and credit systems and procedures. Inventory protection improved through adherence to loss prevention and shortage control standards. Product visibility increased through showroom merchandising for jewelry and luxury goods. Pricing accuracy supported through calculation of totals, tax, and applicable discounts. Customer and vendor data remained current through database updates and correspondence management.
- Supported consultative sales efforts by tailoring merchandise to customer needs and navy exchange standards.
- Verified POS transactions, exchanges, and returns accurately and ensured consistent cash-handling compliance.
- optimized organized sales floor via replenishment recovery and price-change execution.
- Advised customers on merchandise, promotions, and product availability to support informed purchasing decisions.
Education
Masters - Business Administration
Ashford University
San Diego09-2026
Bachelor of Arts - International Business
Ashford University
San Diego01-2014
Certificate - Fashion Business & Technology
Fashion Careers College
San Diego01-2009
Skills
- Spanish proficiency
- Team training for sales improvement
- Customer relationship development
- Effective team collaboration
- Professional development support
- Strong attention to detail and multitasking
- Brand positioning
- Workers' compensation and benefits management
- Project management
- Account relationship development
- Training and mentoring
- Microsoft suite proficient
Accomplishments
- 10-Year Length of Service Award – County of San Diego,
2026 - Performance Recognition Award – County of San Diego,
2020 - Innovation Lab Ambassador Recognition Award – County of San Diego 2019
- Employee of the Year Award – County of San Diego, 2018
- Customer Service Excellence Award – County of San
Diego, 2018 - Awarded Treasurer-Tax Collector Employee of the Year – County of San Diego, 2018
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Awards
Best Advisor 2014
Timeline
Supervisor, Financial Division & San Marcos Branch
County Of San Diego - Treasurer Tax Collectors
03.2020 - Current
Senior Treasurer-Tax Collector Specialist
County Of San Diego - Treasurer Tax Collectors
08.2018 - 05.2020
Business Development/ Marketing
County Of San Diego - Treasurer Tax Collectors
05.2016 - 08.2018
Regional Sales Recruiter
American Solar Direct
03.2011 - 02.2012
Military Admissions Counselor
Ashford University
05.2010 - 09.2013
Sales Specialist
Navy Exchange
01.2007 - 01.2012
Certificate - Fashion Business & Technology
Fashion Careers College
Bachelor of Arts - International Business
Ashford University
Masters - Business Administration
Ashford University