Christina Vital
East Bridgewater,MA
Summary
Results-driven professional with extensive experience in inspection coordination and quality assurance. Proven ability to manage documentation and train personnel, leading to improved compliance and enhanced customer relationships. Seeking to leverage skills to support organizational goals and improve operational processes.
Overview
17
17
years of professional experience
Work History
Inspections Coordinator
HL Bowman Inc
Braintree, MA
08.2025 - Current
- Coordinated inspection schedules for efficiency and compliance with safety standards.
- Reviewed inspection reports to identify trends and areas for improvement.
- Communicated with cross-functional teams to address inspection-related issues promptly.
- Managed documentation for regulatory compliance and audit readiness.
- Trained staff on inspection protocols and quality assurance procedures.
- Managed scheduling and supported senior staff with administrative tasks.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
Office Coordinator
ARS
West Bridgewater, MA
08.2021 - 10.2025
- Coordinated office activities and ensured smooth daily operations at ARS Heating & Air.
- Managed scheduling of appointments for service technicians and customer consultations.
- Prepared and organized documentation for customer service inquiries and technician reports.
- Followed up with customer inquiries via phone or email promptly.
- Assisted with inventory management of office supplies and equipment for efficient use.
- Processed invoices and coded documents according to company procedure standards.
- Supported all departments in the organization.
Operations Manager
Vital Improvements
E. Bridgewater, MA
01.2010 - 09.2021
- Managed daily operations to improve workflow efficiency.
- Implemented process improvements to enhance productivity and reduce waste.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Collaborated with cross-functional teams to resolve operational issues.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Education
High School Diploma -
East Bridgewater High School
East Bridgewater09-2005
Phlebotomist - Healthcare
Health Care Training Services
Avon, MA11-2007
Some College (No Degree) - Business Management
Bridgewater State University
Bridgewater, MASkills
- Inspection coordination
- Regulatory compliance
- Quality assurance
- Process improvement
- Project management
- Safety management
- Scheduling coordination
- Document management
- Maintenance management
- Customer relationship management
- Risk management
- Conflict resolution
Timeline
Inspections Coordinator
HL Bowman Inc
08.2025 - Current
Office Coordinator
ARS
08.2021 - 10.2025
Operations Manager
Vital Improvements
01.2010 - 09.2021
High School Diploma -
East Bridgewater High School
Phlebotomist - Healthcare
Health Care Training Services
Some College (No Degree) - Business Management
Bridgewater State University