Christina Vong
Santa Fe Springs,CA
Summary
Dedicated individual with the desire to take on new challenges. Strong work ethic, adaptability to various changes and exceptional interpersonal skills. Adept at working efficiently unsupervised, while quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Behavioral Interventionist
Acuity Behavior Solutions
04.2023 - Current
- Implement behavioral plans designed by BCBA teams for clients with behavior challenges to help meet client needs.
- Utilize frequency charting, duration charting, time sampling and interval observations for appropriate behavior intervention.
- Demonstrate appropriate behaviors using behavior modeling and positive reinforcement techniques to achieve academic, social, emotional and behavioral goals.
- Evaluate client needs to provide helpful resources and support.
- Maintain client confidentiality and records in accordance with company standards.
Casino Floor Supervisor
The Commerce Casino
05.2022 - 02.2023
- Oversee and evaluate employees to ensure flow of gaming floor
- Ensure employees are providing highest level of customer service
- Ensure guests comply with casino rules and regulations whilst having an enjoyable experience gambling
- Work with surveillance to ensure fairness in gaming for both guests and employees
- Stay up to date to all and new promotions with daily meetings
Hostess
The Cheesecake Factory
07.2021 - 04.2022
- Greet and seat guests to appropriate tables
- Give appropriate wait time if establishment is busy
- Provide information about specials and changes to menu
- Maintain front desk as well as restaurant floor
- Answer phone calls and take reservations
Casino Dealer
The Gardens Casino
02.2015 - 11.2020
- Blackjack; Pai Gow Poker; Ultimate Texas Hold 'em; 3 Card; Chinese Poker
- Exchange cash to chips
- Communicate services and protocols
- Attract and maintain new clients
Education
High School Diploma -
Polytechnic High School
Long Beach, CA06.2009
Skills
- Organization and Time Management
- Dependable and Responsible
- Team building
- Cultural Awareness
- Training and Development
- Priority management
- Strategic planning
- Staff Management
- Guest service
- Attention to Detail
- Policy and procedure adherence
- Face to face
- Multitasking Abilities
Timeline
Behavioral Interventionist
Acuity Behavior Solutions
04.2023 - Current
Casino Floor Supervisor
The Commerce Casino
05.2022 - 02.2023
Hostess
The Cheesecake Factory
07.2021 - 04.2022
Casino Dealer
The Gardens Casino
02.2015 - 11.2020
High School Diploma -
Polytechnic High School
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