Christina Walker
Springfield
Summary
Site manager with expertise in compliance management and tenant relations. Demonstrated success in conducting property inspections and ensuring regulatory adherence. Proficient in coordinating maintenance operations and mentoring staff to boost efficiency. Strong leadership skills with a focus on enhancing employee engagement and performance through effective training and support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Site Manager
Housing Authority of the City Of Springfield
Springfield
09.2021 - Current
- Managed daily operations for housing developments and ensured compliance with regulations.
- Coordinated maintenance requests and facilitated timely repairs for residents.
- Oversaw property inspections to maintain safety and quality standards.
- Trained staff on best practices for tenant relations and property management.
- Responded promptly to customer inquiries or complaints.
- Mentored new employees on safety protocols, processes and procedures.
- Ensured compliance with safety protocols, regulations and standards.
- Monitored job progress to ensure quality standards were met.
- Ensured compliance with local, state, and federal regulations, preventing legal issues.
- Evaluated employee performance through regular reviews and feedback sessions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Education
GED -
West Plains High School
West Plains, MO05-1992
Skills
- Compliance management
- Property inspections
- Tenant relations
- Maintenance coordination
- Performance evaluation
- Operations management
- Supervision of events
- Verbal and written communication
- Problem-solving
- Reporting and documentation
Certification
- Certified Occupancy Specialist
- Tax Credit Specialist
- Gig income- Layered Funding
- Hotma and Lihtc Compliance Part 1 & 2
- Fundamentals of Nspire
- Understanding the Violence Against Women Act
- 2024 Fair Housing and Equal Opportunity annual training
- Public Housing and Serious Mental Illness
Timeline
Site Manager
Housing Authority of the City Of Springfield
09.2021 - Current
GED -
West Plains High School
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