Christina Warlick

• Provided high-level administrative support to the Police Chief and department leadership, including correspondence, report preparation, and records management.

• Managed confidential law enforcement records and ensured compliance with state and federal regulations.

• Coordinated calendars, meetings, and documentation for department operations and special projects.

• Served as primary point of contact for public inquiries, delivering professional customer service via phone, email, and in person.

• Prepared reports, presentations, and statistical data to support command staff decision-making.

• Maintained and updated databases (RMS, DCI) ensuring data accuracy, integrity, and timely reporting.

• Processed legal documents including warrants, subpoenas, and court-related records with a high degree of accuracy.

• Supported audits and compliance reviews by organizing documentation and verifying records.

• Collaborated with internal departments and external agencies to gather information and fulfill records requests.

• Trained staff on records systems, procedures, and compliance standards.

*Provided comprehensive administrative and clerical support in a fast-paced medical office

* Delivered high-quality customer service, handling patient inquiries and resolving concerns professionally

* Designed and implemented office forms and reports to improve workflow efficiency

* Coordinated daily office operations, including oversight of a satellite location

* Scheduled appointments and managed patient flow to optimize provider time

* Processed payments and balanced end-of-day financial transactions

* Communicated with pharmacies to submit and manage prescription requests

* Conducted research and compiled comprehensive community resource directories

* Collected, verified, and maintained data for eligibility reviews and program audits

* Streamlined office operations by developing and implementing new filing and tracking systems (digital and physical)

* Improved departmental efficiency through enhanced document control and communication processes

* Performed administrative functions including data entry, reporting, and records management

* Processed applications and conducted client interviews to determine program eligibility

* Collected and verified documentation in compliance with government regulations and deadlines

* Maintained accurate records and performed data entry for case management systems

* Communicated program requirements, rights, and responsibilities to applicants

• Managed patient intake, including accurate data entry of medical and insurance information into electronic medical records (EMR) systems
• Scheduled appointments and medical procedures while maintaining organized and up-to-date provider calendars
• Verified patient insurance coverage and ensured proper coding and documentation for services
• Maintained and updated patient records, including medical histories and medication information
• Monitored and maintained office logs for procedures, supplies, and medications to ensure accuracy and compliance
• Collected and verified patient and clinical data to support efficient office operations
• Provided front desk support by answering and routing multi-line phone calls and assisting patients in person
• Assisted with basic clinical tasks, including taking vital signs

• Coordinated emergency and non-emergency communications for police, fire, and medical services across multiple shifts
• Dispatched units in response to emergency calls, ensuring timely and accurate information flow to first responders
• Entered and maintained detailed call data, incident reports, and court-related documentation in computer systems
• Monitored alarm systems and coordinated appropriate emergency responses
• Managed high-volume multi-line phone systems and walk-in inquiries with professionalism and urgency
• Operated Division of Criminal Information (DCI) terminal to access and relay critical law enforcement data
• Maintained clear, concise communication during high-pressure situations to support public and officer safety

• Coordinated emergency and non-emergency communications for police, fire, and medical services across multiple shifts
• Dispatched units in response to emergency calls, ensuring timely and accurate information flow to first responders
• Entered and maintained detailed call data, incident reports, and court-related documentation in computer systems
• Monitored alarm systems and coordinated appropriate emergency responses
• Managed high-volume multi-line phone systems and walk-in inquiries with professionalism and urgency
• Operated Division of Criminal Information (DCI) terminal to access and relay critical law enforcement data
• Maintained clear, concise communication during high-pressure situations to support public and officer safety