Emely Martinez
San Fernando,CA
Summary
Reliable records and office support professional with experience auditing reports, entering data into RMS, and processing outstanding payments. Brings strong customer service, team collaboration, and new-hire training experience, along with a consistent focus on accuracy, confidentiality, and efficient workflow support.
Overview
1
1
Language
9
9
years of professional experience
Work History
Police Records Specialist
The City of San Fernando
San Fernando, CA
03.2024 - Current
- Audited and checked reports for accuracy before entering into Report Management System (RMS) to ensure reliable data.
- Ensured discretion in handling confidential reports
- Distributed reports to insurance companies, government groups, and civilians according to established guidelines to maintain compliance.
Finance Intern
The City of San Fernando
San Fernando, CA
10.2022 - 03.2024
- Managed data entry and organization using Microsoft Excel to streamline information retrieval.
- Performed a variety of clerical work, including typing, data entry, filing, and recording of information.
- Drafted, typed, and proofread letters and correspondence to ensure clear communication.
- Operated office machines, including computers, fax machines, and copiers.
- Sorted and alphabetized documents for efficient organization in office files.
- Access a system where you can identify outstanding customer tickets (parking tickets) that require payment, and then proceed to process the charges against their accounts
Associate, Level 6
In-N-Out Burger
San Fernando, CA
10.2017 - Current
- Identified and addressed customer needs and wants, improving satisfaction during interactions.
- Facilitated daily communication to manage customer relations and enhance overall service experience.
- Developed training programs that educated new hires on company policies and procedures, enhancing onboarding experience.
Education
Bachelor of Science - Business Administration: Management
California State University Northridge
Northridge, CA12-2022
Skills
- Law Enforcement Software
- Payment processing
- Financial Record Management
- Data management
- Records organization
- Records confidentiality management
- Data entry
- Bilingual Communication
- Leadership & Team Mentoring
- Adaptability & Problem-Solving
- Conflict resolution
- Confidentiality handling
- Confidentiality handling
- Data entry
Languages
Spanish
Professional
Timeline
Police Records Specialist
The City of San Fernando
03.2024 - Current
Finance Intern
The City of San Fernando
10.2022 - 03.2024
Associate, Level 6
In-N-Out Burger
10.2017 - Current
Bachelor of Science - Business Administration: Management
California State University Northridge