Christina Wentworth-Maxson
Assistant Warehouse Manager
Phoenix,AZ
Summary
Highly motivated Sales Associate with extensive customer service and sales experience working with diverse groups in a role of management, as well as being an active listener with strengths in teamwork and communication. Versed in product placement, merchandising, and extensive experience in inventory management and shipment processing.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Warehouse Manager
Safepro Auto Glass
Chandler, AZ
06.2023 - Current
- Ensured timely order fulfillment by coordinating with team members to prioritize tasks efficiently.
- Assisted in reducing overhead costs through effective use of resources and strategic planning.
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Collaborated with other department managers to optimize overall warehouse performance and productivity.
- Mentored new employees, providing guidance on company policies, expectations, and best practices.
- Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Warehouse Administrator
Safepro Auto Glass
Chandler, AZ
07.2022 - 06.2023
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements
General Merchandise Manager
Fry’s Marketplace
Casa Grande, AZ
08.2021 - 07.2022
- Completed monthly profit and loss performance reports.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Used coordination and planning skills to achieve results according to schedule.
- Onboarded new temps by entering employee information into systems.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Assessed areas of service concern and developed improvement plans.
Apparel Team Lead
Frys Marketplace
Casa Grande, AZ
06.2019 - 08.2021
- Assisted in implementation and maintenance of planograms.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in apparel and accessory products.
Secretary
Frys Marketplace
Casa Grande, AZ
03.2018 - 08.2021
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
- Maintained daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Provided onboarding and training for new support staff.
Assistant Front End Manager
Frys Marketplace
Casa Grande, AZ
09.2017 - 09.2019
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Mentored team members to enhance professional development and accountability in workplace.
Bookkeeping Assistant
Frys Marketplace
Casa Grande, AZ
03.2016 - 08.2018
- Input data into accounting system and maintained integrity of system information to alleviate potential breaches.
- Handled day-to-day accounting processes to drive financial accuracy.
- Prepared documentation for travel reimbursement and corporate credit card expenses.
- Validated and recorded invoices and resolved discrepancies with vendors.
Cashier
Frys Marketplace
Casa Grande, AZ
09.2015 - 03.2016
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Processed customer refunds and exchanges according to established guidelines.
Education
High School Diploma - Law Enforcement
Veterans Tribute Career Technical Academy
Las Vegas, NV 08.2012 - 06.2015
Skills
Customer Service Supervisionundefined
Timeline
Assistant Warehouse Manager
Safepro Auto Glass
06.2023 - Current
Warehouse Administrator
Safepro Auto Glass
07.2022 - 06.2023
General Merchandise Manager
Fry’s Marketplace
08.2021 - 07.2022
Apparel Team Lead
Frys Marketplace
06.2019 - 08.2021
Secretary
Frys Marketplace
03.2018 - 08.2021
Assistant Front End Manager
Frys Marketplace
09.2017 - 09.2019
Bookkeeping Assistant
Frys Marketplace
03.2016 - 08.2018
Cashier
Frys Marketplace
09.2015 - 03.2016
High School Diploma - Law Enforcement
Veterans Tribute Career Technical Academy
08.2012 - 06.2015
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