Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Promotional Marketing Manager/Brand Ambassador
Various contract positions
Charlotte, NC
03.2020 - Current
Delivered exceptional customer service to promote major brands at various events, including Hola Festival, Pride Festival, and Presidents Cup Golf Tournament.
Conducted product sampling and test drive events for brands like,Chevy, Buick, Polestar (EV), Mateo Salsa, and Herbalife Nutrition.
Engaged with customers to communicate product quality and value.
Product Merchandising (Ulta Beauty, ABC)
Warehouse Associate
Good Work Staffing
Charlotte, NC
07.2019 - 03.2020
Examined packages and goods for damage and notified vendors of replacement needs.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
3rd Shift Stocker
Staples
Charlotte, NC
10.2018 - 07.2019
Received and counted stock items, recording data manually or on computer for inventory purposes.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Stocked shelves, racks, and bins with new or transferred merchandise.
Packaged items with appropriate materials to prevent damage during shipping.
Read orders to obtain item numbers and located merchandise in bins or on shelves.
Demonstrated great teamwork skills with staff members involved in production and transport.
Customer Service Representative
Republic Services
Charlotte, NC
09.2014 - 05.2018
Maintained detailed records of customer interactions, transactions and comments for future reference.
Identified opportunities for upselling additional products or services based on customer needs.
Answered customer inquiries and provided accurate information regarding products and services.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Resolved customer complaints promptly and efficiently.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.