Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
CHRISTINA WILLIAMS

CHRISTINA WILLIAMS

Grapevine,TX

Summary

Client-focused professional with over 8 years of experience in high-touch service roles, transitioning into sales. Proven ability to build trust quickly and handle objections with empathy, resulting in high client retention rates. Expertise in upselling services and thriving in fast-paced, goal-oriented environments. Ready to contribute curiosity, coachability, and a strong work ethic to an entry-level BDR/SDR position within a high-growth sales team.

Overview

11
11
years of professional experience

Work History

Licensed Massage Therapist

The NOW Massage
Southlake, TX
01.2025 - 07.2025
  • Maintained accurate records of client treatments in compliance with company policies.
  • Assessed client needs and developed personalized treatment plans for optimal health outcomes.
  • Educated clients on body mechanics, posture awareness, self-care strategies, and stress management.
  • Communicated effectively with clients about current conditions and observed changes during treatments.
  • Reviewed patient charts before sessions to identify new information affecting treatment plans.
  • Monitored client progress over multiple sessions, adjusting techniques and plans as necessary.

Licensed Massage Therapist

Perfect Touch Day Spa
Fort Worth, TX
08.2022 - 01.2024
  • Monitored client progress during treatment, adjusting plans as necessary.
  • Advised clients on massage products, including creams and essential oils for relaxation.
  • Attended continuing education courses to remain updated on massage therapy best practices.
  • Assessed client needs, creating tailored treatment plans for specific health requirements.
  • Utilized hot stone therapy and hydrotherapy techniques to enhance relaxation and alleviate pain.
  • Maintained cleanliness and sanitation of massage room and equipment, following state regulations and spa policies.

Licensed Massage Therapist

The NOW Massage
Dallas, TX
01.2022 - 03.2022
  • Communicated with clients about current conditions and treatment changes throughout sessions.
  • Reviewed patient charts before each session to identify pertinent information affecting treatment plans.
  • Supported special events, including corporate wellness days and community health fairs.
  • Applied expertise in anatomy, physiology, and kinesiology to treat tension and discomfort effectively.
  • Performed therapeutic modalities including pregnancy, sports, deep tissue, and Swedish massage.
  • Educated clients on stretches and exercises to enhance massage therapy benefits

Event Staff, Member/Banquet Bartender

Firestone and Robertson Distilling
Fort Worth, TX
01.2020 - 05.2020
  • Managed multiple projects concurrently, consistently meeting tight deadlines.
  • Delivered customer service support to attendees, addressing event-related inquiries.
  • Assisted with setup and teardown of stages, chairs, and tables as needed.
  • Coordinated vendor operations to promote efficient event execution.
  • Collaborated with staff members to ensure seamless activity coordination throughout the day.
  • Supervised volunteers to guarantee timely completion of tasks per specifications.
  • Provided constructive feedback to event organizers regarding attendee experiences and suggested enhancements.
  • Supported event planners in executing detailed schedules and programs.

Server/Server Trainer

Joe T Garcia’s
Fort Worth, TX
02.2018 - 09.2019
  • Processed cash transactions accurately according to company protocols.
  • Delivered courteous and efficient service to all guests.
  • Collaborated with restaurant staff to enhance operational efficiency.
  • Trained new servers on best practices and customer service standards.
  • Cultivated guest relationships to drive repeat business through exceptional service.
  • Served high volume of daily customers while maintaining service quality.
  • Operated POS terminals for order entry, bill splitting, and total calculations.

Bar Manager

Silver Leaf Cigar Lounge
Fort Worth, TX
02.2014 - 10.2018
  • Negotiated vendor agreements, securing optimal pricing for supplies and materials.
  • Maintained inventory of alcoholic beverages, glassware, garnishes, and essentials for drink preparation.
  • Created promotional flyers and posters to effectively advertise specials and events.
  • Prepared reports on daily sales figures, analyzing trends in customer preferences.
  • Ensured accurate liquor inventory records for budgeting and financial planning.
  • Reviewed monthly sales data to pinpoint improvement areas and growth opportunities.
  • Implemented upselling strategies to enhance revenue generation.
  • Monitored bartender performance, ensuring prompt and courteous customer service.

Education

Licensed Massage Therapist (LMT) -

ELM Health Institute
Hurst, TX
12.2021

Certified Phlebotomy Technician -

Medical Career Training
Bedford, TX
03.2021

Psychology -

University of North Texas
Denton, TX
01.2011

Some College (No Degree) -

Tarrant County Community College
North Richland Hills, TX

Skills

  • Relationship/Rapport Building
  • Customer Needs Analysis
  • Conflict Resolution
  • Coachability
  • Team Collaboration
  • Empathy in Sales Conversations
  • Objection Handling
  • Adaptability in Fast-Paced Settings
  • Relationship Management
  • Upselling with Authenticity
  • Curiosity and Continuous Learning
  • High Emotional Intelligence
  • Goal-Oriented and Self-Motivated
  • Time Management
  • Clear and Persuasive Communication
  • Resilience and Rejection Handling
  • Proficient on Microsoft Office and macOS, Slack and Google Workspace

Timeline

Licensed Massage Therapist

The NOW Massage
01.2025 - 07.2025

Licensed Massage Therapist

Perfect Touch Day Spa
08.2022 - 01.2024

Licensed Massage Therapist

The NOW Massage
01.2022 - 03.2022

Event Staff, Member/Banquet Bartender

Firestone and Robertson Distilling
01.2020 - 05.2020

Server/Server Trainer

Joe T Garcia’s
02.2018 - 09.2019

Bar Manager

Silver Leaf Cigar Lounge
02.2014 - 10.2018

Licensed Massage Therapist (LMT) -

ELM Health Institute

Certified Phlebotomy Technician -

Medical Career Training

Psychology -

University of North Texas

Some College (No Degree) -

Tarrant County Community College

Similar Profiles

CREATE PROFILE