Skills
Summary
Work History
Education
Generic

Christina Williams

Fayetteville,NC

Skills

  • Staff Training & Leadership
  • Sales & Upselling Techniques
  • Customer Service & Retention
  • Operational Planning & Strategy
  • Inventory Management
  • Conflict Resolution
  • Scheduling & Team Coordination

Summary

Detail-oriented professional with exceptional communication and project management skills, adept at navigating fast-paced environments while effectively managing multiple tasks. Recognized for a proactive approach to identifying and addressing challenges, consistently focusing on optimizing processes to enhance team performance. Proven ability to foster collaboration and drive results, ensuring alignment with organizational objectives. Committed to continuous improvement and delivering high-quality outcomes in all endeavors.

Work History

Manifest

Paraclete XP
Raeford, NC
08.2023 - Current
  • Coordinate with pilots to ensure accurate flight scheduling and safe jump operations.
  • Inspect and verify skydivers’ gear prior to boarding.
  • Complete opening and closing procedures for daily operations.
  • Ensure all waivers are properly filled out and signed before participation.
  • Welcome and check in new jumpers, providing drop zone briefings for tandem and solo participants.

Sales Associate / Manager

Workout Anytime
Port Orange, FL
04.2021 - 08.2022
  • Trained employees in multiple roles to always ensure operational coverage.
  • Analyzed monthly sales and performance reports to support strategic planning.
  • Monitored staff performance, providing guidance and motivation to achieve daily targets.
  • Greeted and converted potential customers into loyal, long-term members.
  • Handled difficult customer interactions calmly and professionally, resolving issues efficiently.
  • Cross-trained to maintain operational flexibility and efficiency.

Manager

Planet Fitness
Daytona Beach, FL
02.2016 - 04.2021
  • Recruited, interviewed, and hired qualified candidates for open positions.
  • Welcomed customer feedback and implemented operational improvements.
  • Generated and analyzed reports to assess performance and guide strategic decisions.
  • Reviewed sales reports to improve sales performance and inventory accuracy.
  • Enforced company policies to maintain operational consistency across departments.
  • Motivated staff through hands-on leadership to meet and exceed targets.

Assistant Manager / Sales Associate

Foot Locker
Savannah, GA
11.2013 - 02.2017
  • Assisted customers in selecting products that fit their needs and current promotions.
  • Managed store operations including opening, closing, and daily sales.
  • Promoted to Assistant Manager within a few months based on performance.
  • Supervised staff, created schedules, and conducted team meetings to align goals.

Education

High School Diploma -

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