Christina Woods

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Facilitated career growth of junior staff members by imparting field knowledge and experience.
• Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
• Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.

• Enhanced team performance by implementing effective training and coaching techniques.
• Championed employee development through consistent feedback, performance evaluations, and opportunities for growth.
• Supervised day-to-day operations to meet performance, quality, service and cleanliness expectations.
• Completed regular inventory counts to verify stock levels, and forecast future needs.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Directed daily departmental activities to achieve timely task completion.

• Led workshops during opening a new store, interviewed new associates, and helped build a great crew of associates.

• Cultivated an environment of continuous learning among associates, promoting professional growth opportunities through workshops and hands on experience.
• Oversaw quality assurance measures to maintain high standards of excellence within products and services.
• Evaluated employee performance regularly providing constructive feedback aimed at fostering improvement and career advancement.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Trained and supervised new employees to apply best practices in customer service and store operations.
• Managed store personnel by delegating tasks and supervising daily operations.

• Evaluated team members' performance, offering constructive feedback for growth.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Boosted team morale and confidence
• Monitored safety protocols to maintain a secure work environment.

• Managed efficient cash register operations.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Managed quality, friendliness and cleanliness.