Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
Work History
Key Spouse
355th Maintenance Operations (USAF)
Davis-Monthan Air Force Base, AZ
01.2024 - Current
Liaison between military spouses and squadron leadership.
Serve as a point of contact in case of emergencies, crisis or questions.
Gather and provide information and referral assistance to military spouses and families via social media, email and telephone.
Maintain the utmost confidentiality.
Plan and execute fundraisers and events for military spouses and families.
Attend scheduled meetings with co-Key Spouses and squadron leadership.
Provide peer-to-peer support for military spouses and families.
Welcome incoming members and their families while also cultivating relationships within the squadron.
Maintain and update community resources and services lists.
Actively participate in squadron functions, spouses group functions as well as meetings and trainings.
Track and maintain a log of activity and actions taken in order to provide feed back on any issues to the squadron leadership.
Small Business Owner
Heart and Stripes Homemade
Clearfield, UT
10.2018 - 08.2021
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Promoted business via social media to generate leads and maximize brand identity.
Devised processes to boost long-term business success and increase profit levels.
Performed statistical analyses to gather data for operational and forecast needs.
Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
Researched trends and current innovations to determine competition and develop competitive pricing points.
Introduced new methods, practices, and systems to reduce turnaround time.
Demonstrated product presentations to prospective customers to showcase features, benefits and value.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Managed purchasing, sales, marketing and customer account operations efficiently.
Key Spouse
701st Munitions Support Squadron (USAF)
Kleine Brogel Air Base, Belgium
10.2014 - 10.2015
Liaison between military spouses and squadron leadership.
Serve as a point of contact in case of emergencies, crisis or questions.
Gather and provide information and referral assistance to military spouses and families via social media, email and telephone.
Maintain the utmost confidentiality.
Plan and execute fundraisers and events for military spouses and families.
Attend scheduled meetings with co-Key Spouses and squadron leadership.
Provide peer-to-peer support for military spouses and families.
Welcome incoming members and their families while also cultivating relationships within the squadron.
Maintain and update community resources and services lists.
Actively participate in squadron functions, spouses group functions as well as meetings and trainings.
Track and maintain a log of activity and actions taken in order to provide feed back on any issues to the squadron leadership.
Legal Clerk
Department Of The Air Force
Moody Air Force Base, GA
03.2011 - 10.2013
Meticulously prepared and managed all administrative discharges for the 23d Wing.
Prepared, coordinated and executed military administrative separation boards.
Coordinated witness and/or board members travel arrangements.
Edited and proofread legal documents to verify accuracy.
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Became a notary public and executed those duties with over 2,000 clients seen.
Held Government Purchase Card Monitor position; overseeing a $56,000 budget with zero discrepancies at audit.
Provided legal assistance and support for Staff Judge Advocate and other staff attorneys.
Provided legal assistance and guidance to a high volume legal office.
Reviewed and prepared incoming and outgoing administrative correspondence, reports, and messages.
Utilized varied and advanced software to create, formate, modify, edit and print a variety of letters, reports, memos and other documents.
Department Assistant for the Executive Office
Wiregrass Technical College
Valdosta, GA
10.2010 - 03.2011
Managed data and correspondence to secure information across complex landscapes of organizational departments.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Increased customer service success rates by quickly resolving issues.
Monitored inventory of departmental supplies and replenished items to enable normal operations.
Planned and coordinated logistics and materials for meetings and staff events.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Assisted coworkers and staff members with special tasks on daily basis.
Completed forms, reports, logs and records to quickly handle all documentation for the Office of the President.
Student Activities Engagement Specialist
Brevard Community College
Cocoa, FL
11.2009 - 06.2010
Responsible for opening, logging and distribution of incoming mail for the department.
Prepare purchase requisitions for office equipment, supplies, subscriptions and check requests.
Establish and maintain viable electronic files, office files and reference materials for the department.
Prepare correspondence for signature of the Associate Vice President, ensuring up to date information is provided.
Answered high volume of phone calls and email inquiries.
Maintain accurate and complete records of budget expenditures from the Student Activities fund and notify the Associate Vice President of any discrepancies.
Used advanced software to prepare documents, reports, and presentations.
Screened calls and emails and responded accordingly to support executive correspondence.
Worked with the Office of the President to initiate new projects and assist in various processes.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for executive team.
Paralegal Specialist
Department of the Army
Orlando, FL
03.2002 - 03.2010
I joined the United States Military as a 27D (paralegal Specialist) in March 2002.
As a Military Justice paralegal I have completed over countless non-judicial punishments, Administrative Separations, Court-Martials.
Assess and evaluate the work product of other paralegals; memorandums, administrative separations, non-judicial punishment and court-martial documentation.
Provide support to attorney's and command teams that need to process actions for soldiers who commit misconduct in their units.
Provide legal assistance and notarial services to over 100 service members and their spouses; active duty and retired.
File documentation in accordance with ARIMs (Army Record Information Management System)
Coordinate and Conduct bi-weekly briefings of all legal actions to key leaders of the unit.
Prepare motions, subpoenas, and all other documentation needed.
Coordinate with witnesses during Court-Martial and Administrative Separation proceedings to ensure timely pick up and arrival, transportation, monetary benefits, and ensure the overall care of the witness is always placed first.
Communicated with outside vendors on behalf of attorneys and legal departments.
Assisted counsel in preparing answers, providing documentation and information for discovery request.
Acted as liaison between multiple attorneys involved in complex legal issues.
Human Resource Assistant (Federal Technician)
Department of the Army
Orlando, FL
06.2005 - 11.2009
In charge of the Army Armory Operations Account budget, which entailed approximately $8,000 monthly in Accounts Payable and approximately $15,000 monthly in Accounts Receivable
Process and route incoming and outgoing correspondence
Prepare, review and edit reports, memoranda, letters, presentations, as well as other written correspondence
Assist in arranging travel, accommodations, reports and reimbursements for personnel within the department
Collect and review monthly training reports from 3 subordinate Battalions, consisting of over 1,000 soldiers
Provide monthly, quarterly and cumulative statistics to leadership for the purpose of monitoring progress in achieving proper objectives
Maintain personnel records, time records, and leave for approximately 20 Federal Technicians within the Brigade
Monitor and update regulations library in accordance with Army regulations
Establish and maintain filing system in accordance with Army regulations and standards
Managed General Officer calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Education
Bachelors of Science - Organizational Management - Business Specialization
Eastern Florida State College
Cocoa, FL
01.2019 - 12.2019
Associate in Arts - General
Eastern Florida State College
Cocoa, FL
01.2018 - 12.2018
Associate in Science - Paralegal Studies
Eastern Florida State College
Cocoa, FL
08.2007 - 12.2010
Diploma -
Sahuaro High School
Tucson, AZ
01.2002 - 05.2002
Unit Administrator -
U.S. Army
Little Rock, AR
2006 - 2006
Mobile Force Protection Course -
Gryphon Group
Melbourne, FL
2008 - 2008
Skills
Able to type over 100 words per minute
Keen communicator and writer
Proficient in Microsoft Word, Excel, and Outlook
Strong work ethic
Analytical and Critical Thinking
Organization and Time Management
Timeline
Key Spouse
355th Maintenance Operations (USAF)
01.2024 - Current
Bachelors of Science - Organizational Management - Business Specialization