Christina Zamora
Surprise,AZ
Summary
I am excited to share that I have recently purchased a home in Surprise, Arizona and am looking to establish long-term roots in the community. As part of this transition, I am eager to bring my skills and experience to a role where I can contribute to both the success of the team and the community I will now call home.
Dedicated professional with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities. Proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
COACH
Carlsbad, CA
09.2022 - Current
- Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
- Demonstrates strong business acumen; delivering sales results through employee development and mentorship
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with Store Manager and/or District Manager as needed
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Store Manager
SUNGLASS HUT
Riverside County, CA
07.2019 - 07.2022
- Created an inspirational and motivating work environment that reflected the integrity of the brand
- Developed customer relationships through interaction and feedback
- Networked, recruited, hired to staffing needs; Trained using the onboarding tools provided
- Developed the store's strategic plan to achieve financial success; Reaching +110% YTD goal for 2021
- Assessed operational efficiency of the store's departments.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Certified Personal Trainer
FITNESS 19, YOUFIT, SELF EMPLOYED
Murrieta, CA
01.2017 - 01.2019
- Guided clients through safe workouts tailored to their fitness level/medical needs based on assessment
- Developed and delivered group training classes to clients and members of the gym(s)
Vault Teller
PACIFIC WESTERN BANK
Fallbrook, CA
01.2014 - 01.2016
- Assisted management with completing daily reports, monthly certifications, and yearly record retention
- Balanced Vault, ATM and Coin machine daily as well as maintained back office duties
- Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures.
- Maintained up-to-date and comprehensive knowledge on robbery procedures to employ strategies to deter robbers and further improve branch security.
- Reconciled branch reports and general ledger accounts to identify unusual transactions, fraud and accounting errors.
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
- Maintained strict confidentiality of bank records and client information.
- Answered customer questions and explained policies and procedures to solve problems and assist with complex transactions.
Assistant Store Manager
Icing By Claire's
Temecula, CA
01.2012 - 01.2014
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Associates Degree -
MT. SAN JACINTO COLLEGE
Temecula, CA08.2025
Visual Communications -
FASHION INSTITUTE: DESIGN & MERCH.
SD, CA01.2014
Skills
- Volunteer at St Jude Children's Hospital
- Team building and leadership
- Customer service and engagement
- Detail-oriented
- Creative problem solver
- Verbal and written communication
Websites
Accomplishments
- Ran a 26.2 marathon for St. Jude's Children Hospital
- Wrote and self-published a children's book
References
References available upon request.
Timeline
Assistant Store Manager
COACH
09.2022 - Current
Store Manager
SUNGLASS HUT
07.2019 - 07.2022
Certified Personal Trainer
FITNESS 19, YOUFIT, SELF EMPLOYED
01.2017 - 01.2019
Vault Teller
PACIFIC WESTERN BANK
01.2014 - 01.2016
Assistant Store Manager
Icing By Claire's
01.2012 - 01.2014
Associates Degree -
MT. SAN JACINTO COLLEGE
Visual Communications -
FASHION INSTITUTE: DESIGN & MERCH.
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