Seasoned Commercial Specialist several years of experience managing processes and cultivating growth for businesses. Outstanding combination of networking and problem-solving skills. Expertise in many areas.
Overview
5
5
years of professional experience
Work History
Commercial Specialist
Louisiana Secretary Of State
09.2022 - Current
Provided exceptional customer service by addressing issues promptly and ensuring complete satisfaction throughout all transactions.
Delivered high-quality presentations to clients, effectively demonstrating the value of offered products and services.
Demonstrated exceptional adaptability by thriving in a fast-paced commercial environment, consistently meeting deadlines and delivering high-quality outcomes for clients.
Evaluated current processes to develop improvement plans.
Program Specialist
Louisiana Department Of Health
03.2020 - 09.2022
Kept program-related data accurate, up-to-date and easily accessible for records.
Developed and maintained relationships with community organizations and agencies.
Maintained regular communication between departments via email and phone calls to coordinate program logistics.
Facilitated communication between clients and other service providers.
Social Service Analyst
Louisiana Department Of Children And Family Services
10.2018 - 03.2020
Monitored and evaluated impact of social services on community.
Spoke with senior citizen groups to expand community engagement and program outreach.
Monitored progress towards service plan goals.
Coordinated with local government to provide resources to clients.
Provided support to social service clients in navigating available resources.
Education
Associate of Applied Science - Child And Family Studies
University of Louisiana At Lafayette
Lafayette, LA
High School Diploma -
Bishop Sullivan High School
Baton Rouge, LA
05.1998
Skills
New business opportunities
Customer Relationship Management
Data Collection
Problem Resolution
Timeline
Commercial Specialist
Louisiana Secretary Of State
09.2022 - Current
Program Specialist
Louisiana Department Of Health
03.2020 - 09.2022
Social Service Analyst
Louisiana Department Of Children And Family Services
10.2018 - 03.2020
Associate of Applied Science - Child And Family Studies
University of Louisiana At Lafayette
High School Diploma -
Bishop Sullivan High School
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