Christina Williams
Detroit,MI
Summary
Compassionate Certified Nursing Assistant with expertise in patient care, medication administration, vital signs monitoring, and mobility support. Committed to accurate documentation, infection control, and patient advocacy. Focused on delivering high-quality care and ensuring patient safety while promoting satisfaction with facility services.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Nursing Assistant/Wellness Coordinator
American House
Grosse Pointe Woods, Michigan
03.2025 - Current
- Monitored vital signs and communicated changes to nursing staff to ensure timely medical attention.
- Assisted American House residents with bathing, dressing, and personal grooming to enhance their comfort and dignity.
- Supported residents with mobility, transfers, and repositioning.
- Facilitated meal service and provided assistance to residents during dining to promote nutrition and social engagement.
- Recorded care tasks in resident charts and shift notes.
- Followed care plans, infection control practices, and safety procedures.
Home Health Nurse
DHS
Detroit, Michigan
01.2015 - Current
- Administered medications and treatments according to DHS care plans to ensure optimal patient outcomes.
- Monitored wound care and communicated changes to DHS supervisors to enable timely interventions.
- Assisted patients with activities of daily living and functional mobility to enhance comfort and improve quality of life.
Store Manager
Big Salad
Grosse Pointe, Michigan
10.2024 - 02.2025
- Coordinated staff schedules and adjusted coverage to ensure optimal service during lunch and dinner rushes.
- Supported daily store operations for Big Salad while maintaining guest service and team flow.
- Tracked inventory levels for fresh ingredients, supplies, and retail product displays to maintain stock availability and product quality.
- Managed cash handling and register accuracy, ensuring precise daily closing procedures.
- Completed opening and closing procedures along with cash handling for daily store operations.
- Followed food safety practices and sanitation routines across store areas.
Customer Service Representative
Walmart
Warren, Michigan
04.2020 - 12.2023
- Addressed and resolved customer complaints in alignment with company policies and service guidelines to maintain customer trust.
- Maintained professional communication during high-volume customer interactions to ensure positive customer experiences.
- Assisted Walmark Corporation customers with order processing, return handling, and account inquiries to enhance customer satisfaction.
- Collaborated with sales team to meet customer requirements., billing, and warehouse teams to address customer needs.
- Answered customer inquiries and shared accurate information about products and services.
Supervisor
Tim Horton's
Warren, Michigan
03.2017 - 11.2020
- Coordinated Tim Horton's shift operations to enhance team workflow.
- Trained crew members on guest service best practices, improving customer satisfaction.
- Addressed guest concerns promptly to maintain fast, friendly service.
- Monitored cash handling, POS transactions, and daily register reconciliation.
Education
GED -
Dabo Alternative School Detroit
Detroit, MI06-2006
Skills
- Patient care
- Activities of daily living
- Mobility support
- Medication administration
- Vital signs monitoring
- Vital signs documentation
- Wound care management
- Infection control
- Electronic charting
- Patient advocacy
- Prioritization techniques
Certification
- American Red Cross -Adult First Aid/CPR
- Basic Life Support -BLS
- Health and Medications Return Demonstration-Medtech
- Certified Nursing Assistant-CNA
Timeline
Nursing Assistant/Wellness Coordinator
American House
03.2025 - Current
Store Manager
Big Salad
10.2024 - 02.2025
Customer Service Representative
Walmart
04.2020 - 12.2023
Supervisor
Tim Horton's
03.2017 - 11.2020
Home Health Nurse
DHS
01.2015 - Current
GED -
Dabo Alternative School Detroit