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CHRISTINA L. TALL
Jackson,TN
Summary
Dedicated and versatile Higher Education professional with experience in Student Services and Financial Aid. Student-centered servant leader with a strong background in student advocacy, and helping to secure resources for a diverse student population. Well versed in diversity and inclusion practices, retention initiatives, goal setting, college admissions and financial aid processes, recruitment, academic advising, career-readiness skills and pathways. Responsible, punctual and productive professional when working with little to no supervision. Extensive experience in office management and executive support with an efficient and compassionate work ethic.
Overview
22
22
years of professional experience
Work History
Financial Aid Advisor
FA Solutions, LLC
10.2023 - Current
- Complied with state and federal financial aid guidelines and regulations. Remained current in FAFSA Simplification updates.
- Evaluated loan requests and documents to verify accuracy and completeness. Verified student documents for award packaging.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Counseled students and parents about financial aid options and program details.
- Managed approximately a caseload of 40-50 students per day.
Financial Aid Specialist
Jackson State Community College
05.2020 - 09.2023
- Promote availability of financial aid and advise students of eligibility for Federal, State financial aid
- Access Foundation Scholarships for eligibility and award
- Manage student financial aid records and monitor Satisfactory Academic Progress.
- Administer appeal progress (SAP and GPA) and notify students of outcome
- Process and review student’s unusual circumstances using Professional Judgement
- Monitor and perform student verification process and clear flags or codes
- Ensure accuracy of information for file completion and compliance
- Make corrections in FSA
- Update NSLDS regarding overpayments
- Complete processes using Banner, Department of Education's web based programs for federal application processing including import of ISIR and reviewing student aid eligibility and other financial aid functions, such as Professional Judgement, Dependency Override
- Monitor attendance and assist in R2T4 process
- Recruit new students and work to retain current students
- Boost enrollment by hosting and participating in workshops and professional development
- Provide financial aid information to prospective and current students and participate in workshops and recruiting events to keep abreast of financial aid processes and regulations
- Assist students with appropriate programs of study to ensure successful completion of degree or certificate.
Accounting Clerk
Kirkland’s, Inc.
02.2011 - 04.2014
- Reconciles ledgers by verifying entries and comparing system reports to balances
- Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries
- Pays vendors by monitoring discount opportunities; verifying federal ID numbers; scheduling and preparing checks; resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos
- Pays employees by receiving and verifying expense reports and requests for advances; preparing checks.
Office Manager
MSC, LLC
01.2002 - 04.2011
- Process weekly payroll; Monitored and maintained invoice processing; accounts payable and receivable; bank reconciliation
- Handle salary and contractor payments, staff bonuses, employee on boarding/ terminations and staff monitoring
- Reported payroll tax and processed sales tax returns
- Maintained effective office systems to streamline current practices and trained additional office staff.
Education
Bachelor's of Professional Studies - Organizational Management
University of Memphis
Jackson, TN12.2024
Associate of Applied Arts - A. A. Social Work
Jackson State Community College
Jackson, TN08.2018
Skills
- Leadership
- Communication and Problem Solving Skills
- Document Management
- Critical Thinking
- Office Administration
- Accounting Principles
- At-Risk Student Intervention
- Student Advising
Software
Microsoft Office 365
Workday
Quickbooks
Lawson
Timeline
Financial Aid Advisor
FA Solutions, LLC
10.2023 - Current
Financial Aid Specialist
Jackson State Community College
05.2020 - 09.2023
Accounting Clerk
Kirkland’s, Inc.
02.2011 - 04.2014
Office Manager
MSC, LLC
01.2002 - 04.2011
Bachelor's of Professional Studies - Organizational Management
University of Memphis
Associate of Applied Arts - A. A. Social Work
Jackson State Community College
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