Christina Ramirez
Almont,MI
Summary
Always honest, loyal, and operate with integrity. Result-oriented leader with strong communication skills and ability to collaborate well with community agencies. Demonstrated success with developing programs, building staff focused cultures; recognized for providing excellent consumer care, high productivity while using best practices and benchmarking. Exceptional skill in assessing a facility's challenges and partnering with leadership to create solutions quickly and cost-effectively. Empowering as a team leader and mentor; consistently challenging staff to strive for excellence and provide positive staff experiences. Motivated and successful in strategic planning to move agency forward with goals and mission.
Overview
21
21
years of professional experience
Work History
Program Supervisor
Macomb County Community Mental Health
05.2023 - Current
- Increased program efficiency by streamlining processes and implementing time-saving strategies.
- Enhanced team productivity through effective delegation, task prioritization, and clear communication.
- Reduced employee turnover rate by fostering positive work environment and providing opportunities for professional growth.
- Developed strong relationships with community partners to secure resources and support for various programs.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
- Provided ongoing direction and leadership for program operations.
Behavioral Health Supervisor
Ascension Eastwood
03.2023 - 05.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks
- Clinical supervision of 8-10 staff
Children's Director/COO
Lapeer Community Mental Health
06.2008 - 01.2023
- Supervise Quality and Utilization departments
- Monitor state Key Performance Indicators
- Oversee daily operations of all Children programs
- Develop and update policies and procedures for programs
- Program development
- Supervise 30-40 full & part time staff
- Provide clinical supervision
- Sit on multiple community and state committees/boards
- Provide training to direct staff
- Complete annual evaluations for staff.
Case Manager
Doctors Hospital of Michigan
07.2009 - 06.2010
- Utilization Review
- Data Collection
- Marketing
- Psych consults
- Psychosocial assessments
- Medication education
- Clinical groups
Contractual Therapist
Lapeer CMH
11.2008 - 07.2009
- Performed intake assessments
- Development of treatment plans
- Progress notes
- Medication education
- Discharge planning
- Individual, couple, and group therapy
- Adolescents and Adults.
Director of Clinical Services/Interim CEO
Harbor Oaks Hospital
04.2006 - 10.2008
- Daily operations of hospital, Intake, Case Management, Discharge planning and Utilization Review
- Clinical supervision for clinical staff
- Coordination of marketing
- Formalization of policies and procedures
- Monthly staff meetings
- Assign peer review
- Acting CEO in absence of CEO
- Hospital and department budgets
- Contract management
- Daily/clinical operations of outpatient clinic servicing 200+ clients
- Development of Meditech (EMR)
- Program development for child, adolescent, and adult inpatient/partial units.
Administrative Assistant/Clinical Therapist
Perspectives of Troy
01.2003 - 01.2006
- Intake assessment, treatment planning, progress notes, DIC planning
- Individual, family, and group therapy
- Public speaking to school professionals
- Payroll
- Outcome studies
- New hire orientation.
Education
Masters Counseling Psychology -
Center for Humanistic Studies
Farmington, MI01.2005
Bachelors Counseling Psychology -
Rochester College
Rochester Hills, MI01.2003
Associates in Science — Radiology -
Jackson Community College
Jackson, MI01.1995
Skills
- Michigan License – Limited License Psychologist (#6361006635 exp 10/23/2025)
- Staff Training
- Reporting Requirements
- Operational leadership
- Staff Development
- CARF Surveyor
- Development of Contract Monitoring process
- Quality and Utilization Management
- Policy & Procedure Development
- Health & Safety Office
- Oversee Building & Grounds for three sites
- Privacy Officer
References
References are available upon request.
Timeline
Program Supervisor
Macomb County Community Mental Health
05.2023 - Current
Behavioral Health Supervisor
Ascension Eastwood
03.2023 - 05.2023
Case Manager
Doctors Hospital of Michigan
07.2009 - 06.2010
Contractual Therapist
Lapeer CMH
11.2008 - 07.2009
Children's Director/COO
Lapeer Community Mental Health
06.2008 - 01.2023
Director of Clinical Services/Interim CEO
Harbor Oaks Hospital
04.2006 - 10.2008
Administrative Assistant/Clinical Therapist
Perspectives of Troy
01.2003 - 01.2006
Masters Counseling Psychology -
Center for Humanistic Studies
Bachelors Counseling Psychology -
Rochester College
Associates in Science — Radiology -
Jackson Community College
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