Versatile Licensed Masters of Social Worker with friendly and relaxed demeanor. Extensive experience working with diverse client populations and has a passion to provide outstanding care, support and advocacy to military members and their families. Successful in leveraging wide-ranging talents, with strong record of establishing solid relationships with clients, co-workers, and local community agencies. Quick to implement crisis intervention strategies to providing growth and healing to clients in clinical settings.
Overview
29
29
years of professional experience
Work History
Macomb County Veteran Navigator
Macomb County Community Mental Health
Clinton Twp, MI
11.2021 - Current
Participates in outreach events and conducts programs to inform and encourage veterans to connect with each other, as well as have knowledge about available resources in the community.
Provides clinical intake assessments for veterans and families wanting to participate in mental health services with CMH, as well as provides solution-focused, crisis intervention counseling services during initial interactions and emergency situations.
Assists veterans and family members in preparing forms, documents and applications for benefits or assistance.
Advises and educates family members on how they can best support their loved ones who are struggling with PTSD, substance use disorders, homelessness, or other conditions associated with military service.
Attends conferences and training sessions related to veteran care and treatment options.
Collaborates and builds working relationships with other social service providers to establish a solid referral program for veterans and families to utilize.
Serves as a valued resource for other providers, military members, and their family members seeking additional information about available resources.
Participates in community events and trains community partners in Military Cultural Competency and other trainings to help promote awareness of veteran's issues and barriers.
Provides advocacy and service coordination delivery between veteran organizations, state agencies and local support groups.
Interviews veterans, dependents and family members to determine eligibility for federal and state benefits.
Develops strategies and contributes innovative ideas and solutions to enhance and improve access to services.
Compiles reports on program activities, client needs and demographics, outcomes and trends as needed for State Grant requirements.
Director of Psychological Health
Selfridge ANGB
Harrison Twp, MI
06.2020 - 10.2021
Built and promoted the creation of a culture of psychological fitness, provided active outreach and networking of leadership and local resources.
Participated in relevant committee and community collaborative meetings to provide input and obtain info related to military psychological issues, and how to best provide accessible services to assist the military community.
Actively supported the commander's leadership team in addressing the psychological health of their installation.
Provided psychological educational presentations and trainings tailored to the needs of the units and their families, as well as providing annual Suicide Prevention Training to all base personnel.
Conducted assessments, routine and crisis evaluations, and provided short-term, evidence-based problem resolution strategies, referrals, and case management to members and their families.
Provided consultation to Commanders and First Sergeants for emergent and urgent mental health concerns.
Offered deployment support to members and their families prior to, during, and after deployments.
Worked in partnership with medical group to complete Mental Health Assessments (MHA's), Narrative Summaries (NARSUM's), and reporting duty limiting conditions for members struggling with potentially disqualifying mental health diagnoses.
Collected, analyzed, and reported installation psychological health data to leadership using statistics from various measurable studies.
Worked in collaboration with other wellness providers on base to provide multi-disciplinary support to members and families.
Instructor for military-based crisis intervention education to community during MDHHS Warriors to Warriors program.
Outpatient Therapist
Grace Counseling
Clinton Township, MI
02.2019 - 09.2021
Provide quality contractual client-based outpatient therapy to diverse populations, 25 clients weekly, including veterans, military spouses, children, adolescents, and adults.
Conducted outreach, advocacy and community referral services for therapy clients and crisis intervention to enhance treatment processes.
Specialize in providing psychotherapy to veteran populations suffering with PTSD and suicidal ideations: Active duty, retired, guard, spouse, military family issues. Works to ensure resiliency is maximized.
Provide clinical assessment and diagnosis, routine and crisis evaluations, individual, family, group counseling, evidence based interventions, and behaviorally specific treatment plans for mental health clientele.
Continuously work toward professional development by attaining and maintaining credentials. Obtain CE credits periodically through service trainings or other appropriate educational services.
Diagnosed disorders according to DSM-IV criteria and used ICD-10 codes for documentation, which were all annotated and submitted within the appropriate timeframe.
Created and maintain professional relationships with community veteran service agencies, including the Detroit VA, Vet Center, Macomb Veteran Action Collaborative (MVAC), and Family Support on Selfridge ANGB.
Involved with actively planning and implementation process of creating a veteran-based garden located behind the original counseling location.
Hospital Clincal Social Worker
McLaren Macomb
Mt. Clemens, MI
07.2016 - 12.2019
Offered crisis intervention to patient and families in an inpatient or ER setting; assess and provide active listening, therapy, counseling, intervention and/or education to clients in a professional manner.
Served as a patient advocate, working closely with patients and families to ensure empowerment and independence are promoted in order for them to make autonomous health care decisions.
Provided intervention in child abuse/neglect, domestic violence, guardianship (temporary/ permanent), foster care, adoption, emergency mental health placement, advance directives, adult/elderly abuse, child protection and sexual assault cases.
Intervened with patients and families regarding emotional, social, and financial consequences of illness and/or disability; served as a resource liaison to provide family/community resources to meet identified needs.
Provided short term counseling and intervention related to multi-faceted social issues, treatment decisions and end-of-life issues.
Provided consultation and worked closely with floor nurses, RN case managers and physicians in discharge planning activities for complex patients, in order to ensure a timely discharge and to provide appropriate resources with needed follow-up.
Screened and coordinated referrals to the next level of care and provided updated community resources when necessary.
Promoted individual professional growth and development by meeting requirements for mandatory/continuing education, skills and competency.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Social Worker/Care Coordinator
Shelby Crossing
Shelby, MI
06.2015 - 07.2016
Planned, developed, organized, implemented, evaluated, and directed the social service programs of the health campus.
Participated in discharge planning; development and implementation of social care plans and resident assessments.
Provide residents and family members with excellent customer care and multiple updated community resources.
Worked alongside with an interdisciplinary medical team and performed managerial, staffing, and admission duties during weekend shifts.
Performed QA inspections on resident paperwork to ensure requirements were correct and in place, such as POA documentation and proper Advanced Directives.
Updated and educated managers and other staff members of implemented plans for mental health needs for residents in house and provided community outreach, including assistance, housing, medical, and transportation services.
Supported geriatric patients and families with emotional support, end-of-life counseling, crisis intervention, and resource management.
Performed assessments and maintained thorough case history records with detailed reports to ensure proper services were provided.
Attended meetings, training, conferences and seminars to advance professional knowledge.
Program Coordinator/Training Facilitator
CARE Of Southeastern Michigan
Fraser, MI
01.2008 - 02.2010
Performed numerous training presentations to students, professionals, and the community in an effort to raise awareness and prevention.
Performed statistical analysis for non-profit program to ensure funding to continue.
Developed marketing strategies and was program coordinator and facilitator for educational presentations, as well as support and parental groups.
Screened children and adults who may have been prenatally exposed to alcohol.
Attended multiple networking community outreach platforms and educational conferences to educate and empower; fostered relationships with community clients and partners through dynamic communication.
Analyzed program effectiveness and provided feedback to modify, adapt and optimize information.
Proposed and developed new programming ideas and special features to drive audience engagement.
Munitions Systems Journeyman
United States Air Force
Ellsworth AFB, SD
09.1996 - 09.2000
Requisitioned, received, stored, and maintained munitions supplies.
Performed site evaluations and team audits as part of quality assurance and document control program.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Warehoused and maintained 71 munitions storage facilities housing over 12 million pounds of munitions.
Honorably served first enlistment.
Education
Masters of Social Work - Social Work
Wayne State University
Detroit, MI
05.2014
Bachelor of Science - Behavioral Studies/Social Work
Rochester University
Rochester, MI
12.2008
Skills
Unique perspective as military veteran and spouse
Detail/goal oriented, able to multi-task
Highly experienced in conflict resolution/critical care
Proficiency in education, presentations, and community collaboration
Excellent written and oral communication
Extensive DSM-V knowledge
Federal, state, and community resources specialist
Adept in working with military clientele
Adaptability and flexibility
Multiple base/community relationships established
Conduct self professionally and consistently
Highly successful with interpersonal client relationships
References
1. Kim Aguinaga
Macomb Community Mental Health Program Supervisor
810-444-7631
2. Shelly Rood
Co-Founder, Mission: Ambition, LLC
Woman Veteran Strong Program Facilitator
248-519-2325
Timeline
Macomb County Veteran Navigator
Macomb County Community Mental Health
11.2021 - Current
Director of Psychological Health
Selfridge ANGB
06.2020 - 10.2021
Outpatient Therapist
Grace Counseling
02.2019 - 09.2021
Hospital Clincal Social Worker
McLaren Macomb
07.2016 - 12.2019
Social Worker/Care Coordinator
Shelby Crossing
06.2015 - 07.2016
Program Coordinator/Training Facilitator
CARE Of Southeastern Michigan
01.2008 - 02.2010
Munitions Systems Journeyman
United States Air Force
09.1996 - 09.2000
Masters of Social Work - Social Work
Wayne State University
Bachelor of Science - Behavioral Studies/Social Work
Rochester University
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