Christina Walker Brown
Tampa,Florida
Summary
To obtain a responsible position within an established organization that values loyalty and hard work. Willing to take advantage of training that will enhance valuable skills for the employer. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Teacher
Hillsborough County Head Start
Tampa, United States
06.2007 - Current
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Planned and implemented integrated lessons to meet national standards.
- Promoted physical, mental and social development using classroom games and activities.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Supervised learning groups of students in classroom stations.
- Completed daily reports, meal count sheets and attendance logs.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Developed fundraisers and completed grant documentation to raise money for district.
- Completed daily reports on attendance and disciplinary performance.
- Piloted program to address proposed state subject area competencies and standards.
- Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Secretary II
Children’s Crisis Services
Tampa, FL
01.2001 - 01.2007
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Completed accurate daily report documents, memos and invoices.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Entered data into database system and updated customer contacts with information to keep records current.
- Implemented paperless filing system for departments.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Answered multi-line phone system and enthusiastically greeted callers
- Offered technical support and troubleshot issues to enhance office productivity
- Maintained daily report documents, memos and invoices
Assistant Teacher
Hillsborough County
Tampa, FL
01.2007
- Planning, developing, organizing, evaluating, and implementing educational age- appropriate Pre-K activities, supervising 20 children ages 3-5, facility safety inspections, nutritional monitoring of the dietary needs of the children, file management, parental home visits, parental conferences, and classroom management
- Computer liaison
Education
Associate of Science - Paralegal
Everest University/FMU
Brandon05.1999
Skills
- Skills Highlights
- Computer and Internet Literacy
- Strong Interpersonal Skills
- Excellent Attention-to-Details
- Meets/Exceeds Goals/Deadlines
- Microsoft Office skills
- Verbal and Written Communication Skills
- Active learner
- Public Speaking
- Versatile
- Classroom Safety Practices
- Diversity and Inclusion
Accomplishments
- Customer Service
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency
- Multitasking
- Demonstrated proficiencies in telephone, e-mail, and fax and front-desk reception within high-volume environment
- Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed
- Administration
- Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying and scanning documents for inter-departmental use, computer and software trouble-shooting issues
Timeline
Teacher
Hillsborough County Head Start
06.2007 - Current
Assistant Teacher
Hillsborough County
01.2007
Secretary II
Children’s Crisis Services
01.2001 - 01.2007
Associate of Science - Paralegal
Everest University/FMU
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