Served three different school systems and nine schools through the Positive Action program.
Conducted alcohol and drug prevention education groups using the Positive Action curriculum for students based on grant requirements and scope of service requirements.
Facilitated groups that focus on behavioral, social, and emotional management.
Personally devised a new method during the pandemic lockdown, approved by my company and the state, that allowed for a transition to conduct prevention education remotely.
Developed individualized group prevention plans using evidence-based materials.
Maintained up-to-date records on all active clients, including progress notes, assessments, prevention plans, drug profiles, drug use histories, etc.
Employed in this position 2010-2011 as well.
Dispatcher/911 Telecommunicator
Bradley County 911
Cleveland, TN
02.2014 - 06.2015
Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations through the use of computerized switchboard and radio communications equipment.
Operated a computer aided dispatch system.
Assisted in directing units to desired locations using satellite and map technologies.
Navigated and entered information into national and state databases regarding criminal activity such as arrest warrants, missing people, missing and stolen items, etc.
Provided customer service and assistance as requested along with other basic clerical duties.
Identified resolutions to daily problems.
Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
Social Worker
The Caring Place
Cleveland, TN
08.2011 - 09.2012
Provided counseling in areas such as education, housing, violence and abuse, grief and bereavement, marriage and family, mental health, employment, disability, drug/alcohol support, medical care, spirituality, etc.
Organized community service outreach based on clientele need.
Worked closely with other service providers to effectively address the needs of the indigent population of Bradley County, TN and surrounding counties.
Maintained confidential case documentation.
Developed workable solutions for recurring problems for individuals and families.
Completed an internship with this position from 2009-2010 and was then hired later
Counselor
Southern Indiana Treatment Center
Charlestown, IN
02.2011 - 08.2011
Was responsible for raising awareness of addiction through counseling.
Educated addicts in areas to provide hope to reach sobriety.
Referred individuals to resources in the community for continued education and technical training, sobriety support groups, medical care, employment, etc.
Managed a case load of over 70 patients.
Developed comprehensive treatment plans focusing on accurate diagnosis and behavioral treatment of problems.
Evaluated patient behavior, moods and other responses to determine and devise treatment plans.
Sr. Vice President of Crisis & Substance Use Services, Clinical Director 24-hour Programs at VOLUNTEER BEHAVIORAL HEALTH CARE SYSTEMSr. Vice President of Crisis & Substance Use Services, Clinical Director 24-hour Programs at VOLUNTEER BEHAVIORAL HEALTH CARE SYSTEM
Assistant Director of Aging and Disability at Southeast Tennessee Area Agency on Aging and DisabilityAssistant Director of Aging and Disability at Southeast Tennessee Area Agency on Aging and Disability