CHRISTINE ALVARADO

Directed efficient workflow management for staff.

Addressed patient concerns effectively at site.

Enter work orders in the system

Adhered to all procedures and protocols while drawing patients efficiently.

Protected private patient information from unauthorized access.

Ensured proper handling and processing of all specimens.

Monitor and maintain compliance with temperature and supply expectations.

• Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
• Monitored front areas so that questions could be promptly addressed.
• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Centrifuged blood samples as outlined in clinical protocols.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

• Contributed to a positive work environment by consistently demonstrating professionalism, teamwork, and adaptability under pressure situations.
• Enhanced patient experience by maintaining a professional and compassionate demeanor during blood collection procedures.
• Served as a knowledgeable resource for patients regarding their lab tests, ensuring they felt informed and comfortable throughout the process.
• Organized inventory of supplies, resulting in less waste and more efficient use of resources.
• Demonstrated exceptional attention to detail while drawing blood samples, minimizing discomfort for patients and reducing errors in sample collection.
• Maintained a safe and organized learning environment, adhering to proper laboratory protocols and procedures.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies
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• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.