Christine Anderson
Laingsburg,Michigan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Cashier
Meijer
11.2019 - 12.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Administrative Assistant
Shaheen Chevrolet
12.2002 - 05.2003
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed department budgets and generated financial reports for management review.
Receptionist Manager
Northwestern Mutual
04.2000 - 10.2002
- Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
- Streamlined office operations for increased efficiency, implementing organized filing systems and optimizing appointment scheduling processes.
- Improved team morale and productivity by providing ongoing support, training, and constructive feedback to reception staff members.
- Reduced wait times for clients with effective appointment management and timely communication of delays or changes.
- Increased overall client retention rate by consistently delivering exceptional service and fostering positive relationships with customers.
- Maintained a clean, welcoming, and professional reception area for client comfort and positive first impressions.
- Organized and updated databases, records and other information resources.
Customer Service Representative
Association For Child Development
05.1996 - 04.2000
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
General Studies
Lansing Community College
Lansing, MIGED -
Lansing Adult Education
Lansing, MI06.1985
Skills
- Customer Assistance
- Drawer Balancing
- Cash Handling
- Cash Register Operation
- Supervision
- Payroll
Additional Information
I am a reliable, punctual, honest and personable with many years of Customer Service experience. I enjoy working with people and would love an opportunity to be a part of a company where I can use my talents and experience.
Timeline
Cashier
Meijer
11.2019 - 12.2020
Administrative Assistant
Shaheen Chevrolet
12.2002 - 05.2003
Receptionist Manager
Northwestern Mutual
04.2000 - 10.2002
Customer Service Representative
Association For Child Development
05.1996 - 04.2000
General Studies
Lansing Community College
GED -
Lansing Adult Education
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