Summary
Overview
Work History
Education
Skills
Timeline
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Christine Barnes

Tacoma,WA

Summary

Experienced business owner with over 20 years of experience in service industry. Built Carpe Diem Massage & Spa from the ground up. Ran all aspects of my business, from janitorial to marketing, hiring, training, product sale, record keeping, above and beyond customer service and client care. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

29
29
years of professional experience

Work History

Owner Massage Therapist & Esthetician

Carpe Diem Massage & Spa
Tacoma, WA
10.1998 - Current
  • Provided safe, effective and appropriate massage therapy techniques during customer appointments.
  • Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Created marketing advertisements to increase awareness of services and boost sales.
  • Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
  • Coached and supervised staff by monitoring techniques and daily activities to suggest improvements.

Sales Associate

The Bon Marche'
Tacoma, WA
09.1992 - 07.1997
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Education

Esthetician License - Esthetician

Gary Manuel Aveda Institute
Seattle, WA
11.2020

Massage Certification - Massage Therapy

Ashmead College
Fife, WA
06.1998

High School Diploma -

Stadium High School
Tacoma
06.1986

Skills

  • Effective Communication
  • Standards Compliance
  • Information Gathering
  • Wellness Maintenance
  • Client Records Maintenance
  • Strong Manual Dexterity
  • Appointment Booking
  • Creative Solutions
  • Customer Consultations

Timeline

Owner Massage Therapist & Esthetician

Carpe Diem Massage & Spa
10.1998 - Current

Sales Associate

The Bon Marche'
09.1992 - 07.1997

Esthetician License - Esthetician

Gary Manuel Aveda Institute

Massage Certification - Massage Therapy

Ashmead College

High School Diploma -

Stadium High School

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Christine Barnes