Christine Barrientos
Milwaukee
Summary
Bilingual individual with a strong background in customer service and hospitality. Experienced in enhancing guest loyalty through effective complaint resolution and attentive service. Well versed in social media management and team leadership, developed through past roles as marketing chair and president in Sigma Lambda Gamma National Sorority Inc. at the University of Wisconsin Milwaukee. Overall diligent hospitality worker with a thorough background in providing customer service in high-paced environments.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate Worker
Milwaukee Brewers Baseball Club
02.2020 - 12.2023
- Assisted in inventory management, restocking shelves to maintain product availability and helped with morning replenishments
- Maintained a visually appealing and organized sales floor
- Cashiered and located items for customers
Host
El Beso Mexican Restaurante & Cantina
02.2023 - 08.2023
- Greeted and seated guests promptly
- Managed reservations/waitlists, organized server sections with managers
- Managed takeout orders
- Maintained cleanliness/organization of host stations and dining stations
- Answered quest inquires
Server
El Beso Mexican Restaurante & Cantina
08.2023 - 10.2024
- Worked with kitchen staff to ensure timely food delivery and quality presentation
- Resolved guest complaints promptly with managers, enuring positive dining experience and loyalty
- Worked with Toast and Aloha POS system to place orders, manage bills, and handle complimentary items
- Made sure to keep attentive service during fast paced periods
- Managed big patio sections
Education
JAMS - Advertising And Public Relations
Univeristy of Wisconsin Milwaukee
Milwaukee, WIHigh School Diploma -
Saint Thomas More High School
Milwaukee, WI05-2021
Skills
- Spanish Speaker
- Critical Thinker
- Effective problem solving
- Attention to detail
- Guest engagement
- Delegation
- Worked with Toast and Alhoa POS
Timeline
Server
El Beso Mexican Restaurante & Cantina
08.2023 - 10.2024
Host
El Beso Mexican Restaurante & Cantina
02.2023 - 08.2023
Retail Sales Associate Worker
Milwaukee Brewers Baseball Club
02.2020 - 12.2023
JAMS - Advertising And Public Relations
Univeristy of Wisconsin Milwaukee
High School Diploma -
Saint Thomas More High School