Christine Blazvick
Cambridge,OH
Summary
Dynamic and dependable professional with a proven track record at Wheatland Elementary School, where I enhanced student learning outcomes through educational assistance and effective communication. Leveraging collaborative teamwork and strong computer skills, I contributed to a positive and inclusive learning environment, significantly improving engagement and academic success. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support.
Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Para-Educator
Wheatland Elementary School
Wheatland, CA
08.2015 - 11.2022
- Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices.
- Monitored student classroom and outdoors activities to promote student safety.
- Actively participated in regular team meetings to discuss student progress, share ideas, and collaborate on strategies for continued success.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained a safe and inclusive learning environment by addressing behavioral issues promptly and following established protocols.
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
- Monitored student progress through regular assessments, adjusting instructional methods accordingly to maximize effectiveness.
- Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
- Ensured accurate documentation of all services provided to students in compliance with district policies, state regulations, and federal mandates.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
Teacher
New Life Christian School
Olivehurst, CA
06.2006 - 06.2011
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Increased parental involvement in students' education by organizing regular communication and events.
- Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
Tech Prep Student Services
Yuba Community College
Linda, CA
08.2001 - 05.2005
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Improved project outcomes, meticulously documenting development phases.
- Strengthened community ties, partnering with local businesses for tech workshops.
- Assisted in preparing recreational materials and supplies for each activity.
- Provided feedback and guidance to program participants regarding progress and development.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Secretary/Receptionist
Yuba Community College
Linda, CA
06.1997 - 06.2001
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Performed research to collect and record industry data.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Maintained visitor log for entering and leaving facility for security purposes.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Compiled information from files and research to satisfy information requests.
- Helped office staff prepare reports and presentations for internal or client-related use.
Teller
Region Bank (First Alabama Bank)
Navarre, FL
01.1994 - 07.1996
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Maintained accurate records of customer transactions in line with bank procedures.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Increased customer satisfaction through friendly interactions and resolving issues promptly.
- Enhanced fraud detection efforts by vigilantly identifying suspicious activities and transactions.
- Strengthened customer loyalty with personalized service and attention to detail in transaction processing.
- Supported team members during high-volume periods to ensure smooth operations and customer satisfaction.
- Facilitated introduction of new tellers by mentoring them on bank procedures and customer service excellence.
- Enhanced customer experience by efficiently processing transactions and addressing inquiries.
- Executed wire transfers, stop payments and account transfers.
- Counted, verified and handled bank deposits and armored car transactions.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Received loan and utility payments, sending funds to correct destinations.
Receptionist
Air Power Services
Pensacola, FL
10.1992 - 01.1994
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Front End Store Manager
Albertsons
Fort Walton Beach, FL
09.1990 - 10.1992
- Continuously updated product knowledge to provide informed recommendations to customers, resulting in increased sales and higher customer satisfaction ratings.
- Coordinated special events and promotions to attract new customers and drive engagement within the local community.
- Developed comprehensive training manuals for new hires that streamlined the onboarding process while ensuring consistent understanding of store policies and procedures.
- Implemented loss prevention strategies, reducing instances of theft and improving overall store security.
- Enhanced customer satisfaction by implementing efficient store operations and maintaining a clean, organized shopping environment.
- Conducted routine store inspections to ensure compliance with safety regulations, addressing potential hazards immediately to minimize risks to employees or customers alike.
- Oversaw cash handling procedures, ensuring accuracy in daily financial transactions and preventing discrepancies or fraud attempts.
- Resolved escalated customer complaints promptly and professionally, demonstrating empathy while adhering to company policies to maintain customer trust in the brand.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
Sales Associate
Lane Bryant
11.1990 - 09.1992
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Associate of Science - Administration
Yuba Community College
Linda, Ca06.2000
High School Diploma -
Meadowbrook High School
Byesville, OH06.1980
Skills
- Collaborative Teamwork
- Emotional Support
- Educational assistance
- Data Collection
- Reporting Requirements
- Effective Communication
- Clerical Support
- Computer Skills
- Calm and Patient Demeanor
- Social support
- Schedule Management
- Strong Work Ethic and Dependable
Certification
Employee of the Month at Albertsons
Microsoft Word Certified
Microsoft Excel Certified
Microsoft Powerpoint Certified
Dean's List at Yuba College
Graduated with Honors with GPA of 4.0
Timeline
Para-Educator
Wheatland Elementary School
08.2015 - 11.2022
Teacher
New Life Christian School
06.2006 - 06.2011
Tech Prep Student Services
Yuba Community College
08.2001 - 05.2005
Secretary/Receptionist
Yuba Community College
06.1997 - 06.2001
Teller
Region Bank (First Alabama Bank)
01.1994 - 07.1996
Receptionist
Air Power Services
10.1992 - 01.1994
Sales Associate
Lane Bryant
11.1990 - 09.1992
Front End Store Manager
Albertsons
09.1990 - 10.1992
Associate of Science - Administration
Yuba Community College
High School Diploma -
Meadowbrook High School