CHRISTINE BOSKOVICH
Charlotte,NC
Summary
Customer focused sales leader, with track record of success, who is insightful and resourceful with an aptitude for seeing the "big picture”, thus allowing for proactive rather than reactive solutions. Accomplished at developing relationships that are mutually beneficial resulting in growth and profitability.
Diverse business executive with a wide breadth of experience in sales, operations, and client relations, who is able to work collaboratively with all departments to establish and implement company initiatives that ensure success for the company and clients. Skilled in creating training materials and presentations, and a polished presenter to small and large audiences.
Overview
30
30
years of professional experience
Work History
AVP of TPO Lending
NP Inc
09.2020 - 11.2022
- Partnered with SVP, sales, compliance, underwriting, secondary, operations and marketing departments to develop and manage national sales and operations platform.
- Worked collaboratively to develop products, strategies, programs, and procedures to achieve the company's sales goals and market penetration.
- Worked collaboratively to publish competitive, accurate guidelines, procedures, marketing, and training materials.
- Responsible for new client roll out and training via teams, zoom and in-person trainings
- Developed short-term and long-term sales objectives and strategic plans to meet market needs.
- Increased company fundings from $10 million per month to $150 million per month in 18 months
NATIONAL BUSINESS DEVELOPMENT EXECUTIVE
DEEPHAVEN MORTGAGE
05.2018 - 04.2020
- Skilled in client negotiations, client acquisition, client retention and relationship management
- Developed a new client base of Non-Delegated, Delegated and Bulk sellers delivering $20-$30 million per month in just over one year.
- Product expert with ability to perform with accuracy and professionalism in a high stress, fast- paced environment to provide optimal leadership and achieve desired results.
- Created and managed training seminars for new and existing clients to achieve a higher understanding of products and process to achieve company objectives.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet client needs and market trends.
AREA PRODUCTION MANAGER / BRANCH MANAGER
NEW AMERICAN FUNDING
03.2016 - 04.2018
- Supervised all activities pertaining to operations, sales and training in eastern region, working collaboratively with sales and operations management, originators, processors and other operations staff to establish procedures, resolve issues, and to ensure production goals while maintaining established standards of service
- Grew region from $20 Million per month to $100 Million per month in under 9 months .
- Trained subordinates on product and process, assisted with scenarios and the structuring of new business as well as resolving problems.
- Counseled, coached, motivated and trained new and existing operation and sales personnel for greater understanding and efficiencies
- Liaison between corporate and the eastern region to provide research and development of customary practices and procedures that aligned with current corporate policies and procedures.
Manager of Business Development and Sales
GE MONEY / WMC MORTGAGE CORPORATION
09.2001 - 06.2007
- Managed and trained sales and operations team with production of $40 million per month
- Personal production exceeded $20 million per month
- Constantly ranked in top 5% for profitability, production and pull through
- Developed new territory for national mortgage lender
- Responsible for training clients on rapidly changing product guidelines and procedures as well as structuring of loans
- Negotiated contracts with correspondent lenders, establishing profitability and volume thresholds, monitoring adherence to established thresholds, and compliance of underwriting guidelines.
ASSISTANT VICE PRESIDENT - CORRESPONDENT LENDING
WMC MORTGAGE CORPORATION
10.1997 - 11.1998
- Developed Correspondent division from inception to production exceeding $40 million per month in under 6 months
- Developed operational procedures, internal and external training materials, including a “Sellers Guide” which detailed closed loan delivery requirements
- Supervised divisional production, efficiencies, profitability, funding ratios and negotiated commitments
- Collaborated with secondary and compliance to ensure salability of loans and regulatory compliance.
CLIENT RELATIONS MANAGER
OCWEN FINANCIAL SERVICES
12.1996 - 10.1997
- Educated clients on philosophies of pricing to create long-term value, maximizing efficiency and profitability
- Monitored monthly production of clients, identified when additional training was needed, provided training workshops, made recommendations for future commitments
- Trained internal staff and clients on underwriting, loan document preparation, and purchase procedures.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
CORRESPONDENT CLIENT RELATIONS REPRESENTATIVE
PRUDENTIAL HOME MORTGAGE CONDUIT
05.1993 - 05.1995
- Signature authority for underwriting, acquisitions, and pricing of FNMA/FHLMC and Jumbo loans
- Monitored monthly production of clients, identified when additional training was needed, and provided training workshops
- Monitored commitments and made recommendations for future contracts
- Knowledge of marketing, production, and acquisition procedures required
- Revised guidelines for the Hawaiian market
- Worked closely with Risk Management, and Asset Sales
- ON-SIGHT LOAN NEGOTIATOR - NORTHRIDGE EARTHQUAKE 1994
- Performed on-sight inspections of earthquake-damaged properties
- Assessed each mortgagor's needs, created and executed modification/ forbearance plan proposals.
Education
Bachelor of Science - Business Finance
CALIFORNIA STATE UNIVERSITY
Skills
- Strategic Negotiator
- New Client Acquisition
- Client Retention and Development
- Territory & Market Management
- Sales Leadership & Development
- Problem-Solving Aptitude
- Conflict Resolution Skills
- Strategic Decision-Making
- Top Producing Sales Executive
Timeline
AVP of TPO Lending
NP Inc
09.2020 - 11.2022
NATIONAL BUSINESS DEVELOPMENT EXECUTIVE
DEEPHAVEN MORTGAGE
05.2018 - 04.2020
AREA PRODUCTION MANAGER / BRANCH MANAGER
NEW AMERICAN FUNDING
03.2016 - 04.2018
Manager of Business Development and Sales
GE MONEY / WMC MORTGAGE CORPORATION
09.2001 - 06.2007
ASSISTANT VICE PRESIDENT - CORRESPONDENT LENDING
WMC MORTGAGE CORPORATION
10.1997 - 11.1998
CLIENT RELATIONS MANAGER
OCWEN FINANCIAL SERVICES
12.1996 - 10.1997
CORRESPONDENT CLIENT RELATIONS REPRESENTATIVE
PRUDENTIAL HOME MORTGAGE CONDUIT
05.1993 - 05.1995
Bachelor of Science - Business Finance
CALIFORNIA STATE UNIVERSITY
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