Christine Brunault
Epping,NH
Summary
Accomplished Credit and Collections Analyst with a proven track record at Win Waste Innovations, adept in account reconciliation and demonstrating exceptional critical & creative thinking skills with the ability to analyze data, develop strategies and provide solutions to complex problems with excellent communication. Reduced past due accounts by over 20%, showcasing strong analytical skills and a commitment to enhancing customer experience. Seeking to leverage my 20+ years' experience in A/R to successfully fill the vacancy at your company
Overview
26
26
years of professional experience
Work History
Credit and Collections Analyst
Win Waste Innovations
08.2023 - Current
- B2B Collections
- Currently SalesForce and Tux
- Use Word, PDF and Excel - familiar with formulas, Vlookup & pivot tables
- Managing 2000 plus accounts worth over $3M
- Make calls & send emails to existing customer base while monitoring credit limits and past due balances. Log all activity in individual customer files in computer.
- Prepare accounts for 3rd party action.
- Perform daily reconciling of misapplied cash, duplicate payments, etc.
- Monitor the A/R inbox queue
- work closely with Account Managers and other departments to improve customer experience (One team)
- Participate and initiate process improvements
- Achieve weekly, monthly & yearly set goals
- Reduced >60 past due in 2024 from 25% down to 5%
Global Credit and Collections Analyst
Amphenol TCS
02.2008 - 08.2023
- B2B Collections
- Send invoices daily to customers either through email or upload to specified portals (Ariba, Coupa,
E2OPEN, etc.) - Post payments by running bank wires, lockbox, applying checks and credit cards
- Contact customer or CSR about any deductions or short paid invoices for back up
- Send statements and review customer responses in a timely manner
- Dispute any invoices with issues (price, qty, po, etc.) and work with CSR's to get resolved
- Releasing orders
- Monthly/weekly Reporting:
- Reconciling invoice report to the shipments report
- Setting cash goals
- Bad debt review with Global Credit manager
- Experience with financial statements & interpreting D&B reports
- Used Dynamix AX and have used Oracle
- Trained an supervised the invoice upload position
Collections Specialist
W.W. Granger
08.2007 - 02.2008
- B2B collections
- Managing 3000 plus accounts
- Aug 2007 60 days past due was 14% in Feb 2008 down to 8.8%
Collections/Deductions Specialist
Watts Water Technology
07.2005 - 07.2007
- B2B collections
- Releasing orders
- Resolving deduction issue (pricing, shortages, returns)
Billing/Collections Supervisor
Topps Electric Service
08.1998 - 07.2007
- B2B collections
- Research and correct non paid invoices
- Manage and process the weekly billing
- Run weekly aging report & give management updates
Education
Associate of Science - Accounting
Northern Essex Community College
Haverhill, MA06-2000
High School Diploma -
Newburyport High School
Newburyport, MA06-1990
Skills
- Collections
- Critical thinking and problem solving
- Organized
- Strong work ethic
- Account reconciliation
- Accounts receivable
- Great Analytical skills
- Training
Timeline
Credit and Collections Analyst
Win Waste Innovations
08.2023 - Current
Global Credit and Collections Analyst
Amphenol TCS
02.2008 - 08.2023
Collections Specialist
W.W. Granger
08.2007 - 02.2008
Collections/Deductions Specialist
Watts Water Technology
07.2005 - 07.2007
Billing/Collections Supervisor
Topps Electric Service
08.1998 - 07.2007
Associate of Science - Accounting
Northern Essex Community College
High School Diploma -
Newburyport High School
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