I am compassionate, reliable and known for high productivity and efficient task completion. Excel in communication, patience, and adaptability to foster nurturing environments and support diverse needs.
Overview
13
13
years of professional experience
Work History
Licensed Massage Therapist
Escape Beauty Boutique
Galloway, New Jersey
09.2017 - Current
Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.
Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
Demonstrated knowledge of anatomy, physiology and kinesiology to create appropriate treatment plans for clients.
Documented clients' medical histories and conditions in order to determine contraindications to treatment.
Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.
Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment.
Attended continuing education courses related to massage therapy in order to stay up-to-date on best practices in the field.
Provided support during special events such as corporate wellness days or community health fairs.
Managed front desk operations such as scheduling appointments, checking out patients or answering phone calls.
Increased sales by providing exceptional service and maintaining positive and energetic attitude.
Bank Teller
Investors Bank
Williamstown, New Jersey
09.2015 - 09.2017
Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Maintained confidentiality of bank records, transactions and customer information.
Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
Cross-sold bank products such as savings accounts and credit cards to existing clients.
Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
Performed cash handling duties including counting currency, coins and checks.
Balanced teller drawers regularly throughout the day according to established procedures.
Service Manager
Factory Tune Auto
Williamstown, New Jersey
09.2012 - 09.2015
Managed service staff to ensure customer satisfaction and compliance with company policies.
Developed and maintained relationships with customers, vendors, and suppliers.
Monitored service performance metrics to identify areas of improvement.
Maintained accurate records of all service requests, including resolution times and costs incurred.
Daycare Assistant
Future Fitness Centers
Winslow , NJ
09.2011 - 09.2012
Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
Provided supervision and care to young children ranging from infants to pre-school age.
Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
Developed positive relationships with parents through communication about their child's daily activities.
Encouraged socialization among peers by facilitating interactions between kids during outdoor playtime.
Motivated children to participate in various tasks encouraging them to be independent thinkers while having fun at the same time.
Enforced rules to teach good manners and maintain safe environment.
Managed crafts and other hands-on activities to engage kids and promote development.
Read aloud and played alphabet games to encourage early literacy.
Developed and enforced positive strategies to encourage good behavior.