Christine Caron
Caro
Summary
Adept in animal handling and customer service, I excelled at Ruff Cuts Pet Grooming, enhancing pet well-being and client satisfaction. Leveraging skills in pet grooming techniques and relationship building, I contributed to a positive, efficient work environment. My continuous learning attitude and professionalism ensured high-quality care, fostering trust and loyalty among clients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dog Groomer
Ruff Cuts Pet Grooming
11.2024 - Current
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
- Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
- Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for behavioral problems and signs of health issues.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
Ophthalmic Medical Technician
Michigan Eye Institute
10.2014 - 07.2024
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
- Promoted eye health education by providing patients with informative materials on proper eyewear use, hygiene practices, and disease prevention strategies.
- Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience.
- Optimized clinical efficiency by calibrating ophthalmic instruments regularly to ensure accurate readings during exams.
- Actively contributed to a positive clinic environment by attending team meetings and offering constructive feedback on areas for improvement in service delivery.
- Increased patient satisfaction with compassionate care during difficult procedures such as dilation or contact lens fittings
- Demonstrated proficiency in electronic medical record systems for seamless access to vital patient information during examinations or consultations.
- Ensured continuity of care by collaborating closely with other team members on shared patients, promoting integrated approaches to their treatment plans.
- Maintained high standards of cleanliness and sterilization in exam rooms, safeguarding against infection and crosscontamination.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Measured and recorded visual acuity and color vision testing.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Cleaned or sterilized ophthalmic or surgical instruments.
Education
Medical Assisting
Ross Medical Education Center
Saginaw, MI11-2010
Skills
- Patience and empathy
- Animal handling expertise
- Relationship building
- Customer service
- Reliability and punctuality
- Pet grooming techniques
- Nail trimming
- Ear cleaning techniques
- Paw pad care
- Continuous learning attitude
- Clipper proficiency
- Scissor skills
- Safe nail trimming
- Professionalism and ethics
- Pet waste removal
- Safety procedures
- Hand-eye coordination
- Sanitation practices
- Gentle restraint methods
- Fur cutting techniques
- Verbal and written communication
- Tool sanitation methods
- Canine behavior
Certification
CMA
Timeline
Dog Groomer
Ruff Cuts Pet Grooming
11.2024 - Current
Ophthalmic Medical Technician
Michigan Eye Institute
10.2014 - 07.2024
Medical Assisting
Ross Medical Education Center
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