Work Preference
Summary
Overview
Work History
Education
Skills
INDEED ASSESSMENT SCORES
Timeline
Generic
Open To Work

Christine Chalkley

Spring Hill,FL

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Front DeskScheduler/Front DeskParent CaregiverMedical Receptionist/Assistant Office ManagerCSR / Logistics

Work Type

Part TimeGig Work

Location Preference

On-SiteRemoteHybrid
Location: Spring Hill, FL, USAnna, OH
Open to relocation: No

Salary Range

$2/hr - $25/hr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time off401k match4-day work week

Summary

Accomplished administrative professional offering over 15 years of experience seeking to secure a position that can showcase my skills and experience below. I'm confident and poised in interactions with individuals at all levels. I am detail oriented and resourceful in completing projects with the ability to multi-task effectively. I am extremely positive, a critical thinker, self directed, a steady performer, possess solid teamwork skills, excellent time management, and multitasking and organizational skills. I am proficient in all Microsoft programs and Quickbooks and administrative skills. I have strong leadership skills and can effectively manage a team

Overview

21
21
years of professional experience

Work History

Front Desk

Achieve Wellness Group
Sprig Hill, FL
04.2024 - Current
  • Complete medical data entry and billing (outpatient & inpatient) EHR & OfficeAlly.
  • Complete patient insurance verifications
  • Confirm and schedule patient appointments
  • Create patient rosters for AWG facility patients.
  • Complete clinician credentialing for Medicare , commercial insurances, and EAP.
  • Create marketing materials.
  • Create and maintain forms.
  • Correspond with providers, insurance companies, client, and other key contacts.
  • Manage contact information of insurance companies, providers, clients, etc.
  • Maintain and improve office systems.
  • Other administrative duties (i.e., renewal of business licenses)
  • Careleon Behavioral Health, Availity, Clover credit card processing

Scheduler/Front Desk

Advanced Imaging Concepts
Spring Hill, FL
08.2021 - 01.2023
  • Provides accurate, detailed information to patients regarding test preparations, time of patient’s scheduled arrival, & any other directional information needed; takes appropriate action in responding to questions from patients.
  • Human resources related duties.
  • Responds to questions and concerns and directs them to appropriate location or department.
  • Multitasks between several different technology systems to complete functions.
  • Collects and enters into EMR all necessary demographic, clinical and insurance information from patients.
  • Monitor incoming faxes and attach documentation and labs into patients charts and schedule appointments in a timely manner.
  • Communication with other medical facilities regarding prescriptions, labs, appointments, & insurance authorization.
  • Basic knowledge of procedure codes.
  • Efficient in answering an 8-line phone system and monitoring and directing calls.
  • Providing information about the imaging exams we provide.
  • Hands-on experience to determine patient’s requirements and processes
  • Ability to work in close coordination with team members and ability to establish and maintain effective working relationships with patients, employees and other physicians’ offices.
  • Fulfill providing and obtaining medical records.
  • General knowledge of medical insurance plans and HIPPA regulations.

Parent Caregiver

Spring Hill, FL
12.2018 - 07.2021
  • Coordinated care for my parent by scheduling medical appointments and keeping a daily Routine.
  • Purchased medication and provided accurate dosing and administration.
  • Assisted in household tasks.
  • Promoted physical, emotional, and social wellbeing.

Medical Receptionist/Assistant Office Manager

Family Dermatology of Boca Raton
Boca Raton, FL
07.2015 - 12.2020
  • In-depth knowledge of dermatology medical and cosmetic office procedures and terminology.
  • Knowledgeable of providers in the office and treatments they provide.
  • Knowledgeable of skin care products available at the office.
  • Focus on product sales with every patient.
  • Greeting patients and responsible for doing new patient orientations and addressing questions or concerns.
  • Assisted office manager with tracking insurance claims as well as outstanding receivables from other patients.
  • Responsible for cleaning each examination room prior to each appointment.
  • Responsible for appointment schedule each day and keeping doctor updated on status of each appointment.
  • Maintained and operated the electronic health records.
  • Administered front desk duties clerical work effectively and performed other requested or assigned.
  • Human Resources Tasks:
  • Onboarding & training employees
  • Scheduling
  • Employee development and training
  • Provides direction & oversight for employee related matters (time-off, medical leave, employee complaints)
  • Evaluating and performance management
  • Event coordination
  • Goal setting

CSR / Logistics

North Atlantic International Ocean Carrier
Pompano Beach, FL
06.2013 - 07.2015
  • Main task was to provide efficient delivery and logistics through data management.
  • Receive and analyze phone communications and emails from the shipping community and establish bookings.
  • Confirm equipment and space availability.
  • Tracking and tracing of cargo- Railroads, terminals and outbound traffic departments.
  • Working with service contracts.
  • Investigate research and provide answers regarding export ocean traffic.
  • Interact with customers, responsible for quoting rates, taking bookings, vessel expediting and cargo container tracing and trouble shooting.

Teacher

Palm Beach County Schools
Lake Worth, FL
08.2005 - 12.2013
  • Provide classroom instruction and teach all areas of curriculum to a group of eighteen multi-cultural, bi-lingual students.
  • Dedicated and organized leader with extensive experience and training working within early childhood and elementary education sector.
  • Continuously adjust teaching strategies and develop lesson plans to adequately serve the needs of students requiring both typical and special needs instruction.
  • Collaborates with management to share and brainstorm ideas for strategies, policies and procedures.
  • Instrumental in supporting the new school in establishing sound educational standards and goals; developed, implemented, and supported school/classroom policies, procedures, and programs.
  • Counseled new educators on work related issues.
  • Engaging my team as team leader.
  • Continued education and first-hand experience in training and mentoring new educators; one of a select few educators chosen to attend advanced training sessions.
  • Improving career progression from staff from training seminars.
  • Improving the efficiency from task to task by creating a school wide schedule.
  • Strong communicator capable of effectively collaborating with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems.
  • Patient and mature approach to learning and development; continuously seek on-going training to maintain knowledge of different education related practices, methods, and theories.
  • Meticulous and organized with exceptional multi-tasking and time managements skills; maintain accurate records of student performance/progress, achievements, and attendance

Education

Bachelor's Degree - Elementary Education

Florida Atlantic University
Boca Raton, FL
12.2004

Skills

Friendly, positive attitude

Teamwork and collaboration

Customer service

Problem-solving

Flexible and adaptable

Dependable and responsible

Excellent communication

Critical thinking

Computer skills

Organizational skills

Calm under pressure

Active listening

Decision-making

Problem resolution

Verbal communication

Organization and time management

Front desk operations

Organization skills

Time management

Telephone skills

Appointment scheduling

Scheduling

Scheduling appointments

Greeting and seating clients

Data inputting

Office administration

File management

Administrative support

Mail handling

Schedule management

Multi-line telephone operation

Clerical support

Professional demeanor

Calendar management

Typing speed

Bookkeeping

Basic accounting

Office equipment operations

Multi-line telephone skills

Punctual and reliable

Call answering and routing

Microsoft office

Payment processing

Team collaboration

Courteous and professional

Computer proficiency

Relationship building

Billing and invoicing

Documentation

Basic math

Call management

Multi-line phone systems

Word processing

Inventory management

Office supply management

Customer/Client relations

Customer and client relations

Document management

INDEED ASSESSMENT SCORES

  • Work style: Conscientiousness — Proficient- July 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting
  • Data entry: Accuracy — Highly Proficient- August 2021- Entering data quickly and accurately.
  • Receptionist: — Highly Proficient- August 2019- Using basic scheduling, attention to detail, and organizational skills in an office setting.
  • Attention to detail: — Expert- August 2021- Identifying differences in materials, following instructions, and detecting details among distracting information.
  • Work motivation: — Highly Proficient- August 2021- Level of motivation and discipline applied toward work.
  • Working with MS Word documents (intermediate): — Expert- July 2019- Intermediate Word techniques, including the use of formatting, Track Changes, and Comments.
  • Teamwork: Interpersonal skills: — Highly Proficient- August 2020 Responding to challenging team situations at work.
  • Administrative assistant/receptionist: — Proficient August 2021- Using basic scheduling and organizational skills in an office setting.
  • Customer focus & orientation: — Proficient June 2021- Responding to customer situations with sensitivity.
  • Customer service: — Proficient- August 2021- Identifying and resolving common customer issues.
  • Medical receptionist skills: — Highly Proficient- June 2021- Managing physician schedules and maintaining accurate patient records.

Timeline

Front Desk

Achieve Wellness Group
04.2024 - Current

Scheduler/Front Desk

Advanced Imaging Concepts
08.2021 - 01.2023

Parent Caregiver

12.2018 - 07.2021

Medical Receptionist/Assistant Office Manager

Family Dermatology of Boca Raton
07.2015 - 12.2020

CSR / Logistics

North Atlantic International Ocean Carrier
06.2013 - 07.2015

Teacher

Palm Beach County Schools
08.2005 - 12.2013

Bachelor's Degree - Elementary Education

Florida Atlantic University

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