CHRISTINE COLALELLA
Westbury
Summary
Hospitality professional with over 10 years of experience in high-volume, fast-paced restaurant and club environments. Proven leader with a strong background in staff supervision, guest relations, bar operations, and workflow optimization. Seeking a management position where I can drive team development, improve operational efficiency, uphold quality standards, and enhance revenue while delivering exceptional customer experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bar Service
Garden City Country Club
Garden City
04.2024 - 12.2024
- Delivered high-level bar service in a private club setting, catering to members and event guests
- Maintained compliance with health, safety, and alcohol service regulations
- Managed high-volume service during banquets, weddings, and special events
- Built strong rapport with members to ensure repeat satisfaction and elevated guest experience
- Assisted with bar setup, breakdown, and inventory monitoring
Supervisor | Bartender | Waitress | Hostess
Cafe Baci
Westbury
08.2017 - 12.2023
- Supervised front-of-house operations during peak service hours
- Trained, mentored, and scheduled staff to ensure consistent service standards
- Assisted management with daily operations, opening/closing procedures, and cash handling
- Resolved guest concerns professionally, ensuring high customer satisfaction
- Oversaw bar service, including drink preparation, inventory control, and cost awareness
- Coordinated seating flow and reservations to optimize table turnover
- Supported menu knowledge training and upselling initiatives to increase revenue
Supervisor | Waitress | Hostess
Denny's
Carle Place
07.2014 - 06.2017
- Supervised shifts and ensured smooth daily operations in a fast-paced, high-volume environment
- Trained new hires on service standards, POS systems, and company policies
- Managed staff coverage and assisted with scheduling needs
- Ensured compliance with food safety, sanitation, and company procedures
- Delivered consistent customer service while maintaining speed and accuracy
Secretary
LER-CK Group
Queens
10.2013 - 08.2014
- Managed administrative tasks including scheduling, filing, and correspondence
- Answered phones and coordinated communication between departments
- Maintained organized records and assisted with office operations
- Demonstrated strong attention to detail and professionalism
Kitchen Prep Assistant
Olive Garden
Covington
03.2013 - 10.2013
- Prepared ingredients according to company recipes and food safety standards
- Supported kitchen operations during peak service periods
- Maintained cleanliness and organization of prep stations
- Worked collaboratively with kitchen staff to ensure timely service
Education
Regents Diploma -
Garden City High School
Garden City, NY01.2012
Skills
- Leadership & Team Building
- Inventory and Cost Control
- Adaptability & Problem Solving
- Staff Training & Development
- Time Management
- Critical Thinking
- Computer Literacy
- Menu Planning & Development
- Health, Safety & Compliance
- POS Systems (Micros, Oracle, and similar platforms)
- Microsoft Office Suite (Excel, Outlook, Word)
Certification
- Leadership Essentials Certification, Cornell University, NY, 01/01/25
- Food & Beverage Service Manager Certification, Nassau County, NY, 01/01/24, 844599270
References
Available upon request.
Timeline
Bar Service
Garden City Country Club
04.2024 - 12.2024
Supervisor | Bartender | Waitress | Hostess
Cafe Baci
08.2017 - 12.2023
Supervisor | Waitress | Hostess
Denny's
07.2014 - 06.2017
Secretary
LER-CK Group
10.2013 - 08.2014
Kitchen Prep Assistant
Olive Garden
03.2013 - 10.2013
Regents Diploma -
Garden City High School