Overview
Work History
Education
Skills
Timeline
Generic

Christine Cosey-Ewell

Detroit,MICHIGAN

Overview

13
13
years of professional experience

Work History

Community Health Worker

Aetna
12.2020 - Current
  • Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
  • Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
  • Addressed patient concerns and provided support to vulnerable demographics.
  • Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.

Member Service Representative

Aetna
08.2015 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.

Medicare Sales Agent

Dialog Direct
02.2012 - 12.2014
  • Utilized CRM tools to track client interactions, follow-ups, and progress toward enrollment goals efficiently.

Education

1Year - Social.Science

University Dist of Columbia
Washington DC

2yrs - Liberal Arts

Oakland.Communty College
Royal Oak, MI

Skills

  • Organized and detail-oriented
  • Schedule Management
  • Health Education
  • HIPAA Guidelines

Timeline

Community Health Worker

Aetna
12.2020 - Current

Member Service Representative

Aetna
08.2015 - Current

Medicare Sales Agent

Dialog Direct
02.2012 - 12.2014

1Year - Social.Science

University Dist of Columbia

2yrs - Liberal Arts

Oakland.Communty College

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Christine Cosey-Ewell