JuanPablo Ramos
Summary
I am a dedicated and hardworking individual, eager of learning and perfecting my craft in any field. I consider myself very punctual and reliable and always in pursuit of doing the best I could do in any situation or task I am put against. I keep an open mind and a disciplined routine in my everyday approach to better myself and the situations I encounter.
Overview
4
4
years of professional experience
Work History
Community Health Worker
AzCHOW
Douglas, AZ
01.2022 - 06.2024
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
Uber Partner
Uber Eats
Phoenix, AZ
08.2020 - 10.2021
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Call Center Representative
Advanced Call Center Technologies LLC
Douglas, AZ
01.2020 - 06.2020
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
Education
Vocational - Audio Engineering
Conservatory of Recording Arts And Sciences
Tempe, AZ05.2022
High School Diploma -
Douglas High School
Douglas, AZ05.2019
Skills
- Fluent in English & Spanish
- Organized and detail-oriented
- Excellent Communication Skills
- Team Player
- Excellent Computer Skills
- Goal Oriented
Timeline
Community Health Worker
AzCHOW
01.2022 - 06.2024
Uber Partner
Uber Eats
08.2020 - 10.2021
Call Center Representative
Advanced Call Center Technologies LLC
01.2020 - 06.2020
Vocational - Audio Engineering
Conservatory of Recording Arts And Sciences
High School Diploma -
Douglas High School