Summary
Overview
Work History
Education
Skills
Key Qualifications
References
Timeline
Generic

Joe A. Caraballo

Houston

Summary

Experienced professional working with individuals, primarily youth and females, within detention facilities. Looking to further my career with a company and organization where I can effectively utilize my skills, add value, and bring benefits. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

8
8
years of professional experience

Work History

Community Health Worker

Allies in Hope
Houston
11.2024 - Current
  • Educated clients about risk factors associated with specific diseases or illnesses.
  • Created informational materials about available resources in the local community.
  • Developed individualized treatment plans based on patient assessment results.

Cottage Supervisor

Up Bring New Life Treatment Center RSS 3
08.2023 - 10.2024
  • Initiated resident transfers to other programs to better meet needs.
  • Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
  • Coordinated community activities to promote social skills and community participation.

Youth Care Worker & Shift Leader

Southwest Key Programs
04.2022 - 12.2023
  • Successfully provided direct care and supervision seton for for residents residents residing residing within SWK Programs.
  • Created an environment that was conducive for successful learning.
  • Provided adequate mediation to resident in the event of discrepancies arising.

Dispatcher

Adroit Transportation
03.2021 - 08.2022
  • Provided successful support to drivers, school officials and parents to ensure safety and the highest quality of service to our drivers and students.
  • Worked within the Care Team to ensure a successful flow of transportation from pick up to drop off.
  • Successfully handled all high volume of incoming/outgoing calls to and from clients and drivers.

Store Manager

Pandora
Houston
11.2020 - 02.2021
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Developed strategies to maximize sales and profitability.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Assistant Manager

Buckle
Houston
03.2017 - 04.2019
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Established processes for monitoring customer satisfaction levels.
  • Communicated regularly with customers to gain insights into their needs.

Education

General Educational Development (GED) -

Skills

  • Bilingual (fluent in Spanish and English)
  • Able to function professionally in difficult situations
  • Quick decision-maker
  • Team player
  • Persuasive and understandable
  • Detail-oriented
  • Patient education
  • Disease prevention
  • Health screening

Key Qualifications

  • Bilingual (Fluent Spanish & English)
  • Able to function professionally in difficult situations
  • Quick decision maker
  • Team player
  • Persuasive and understandable
  • Detail oriented

References

Jessica Ganious 832-361-5963

Abraham Arguello Velazco 832-341-1577

Timeline

Community Health Worker

Allies in Hope
11.2024 - Current

Cottage Supervisor

Up Bring New Life Treatment Center RSS 3
08.2023 - 10.2024

Youth Care Worker & Shift Leader

Southwest Key Programs
04.2022 - 12.2023

Dispatcher

Adroit Transportation
03.2021 - 08.2022

Store Manager

Pandora
11.2020 - 02.2021

Assistant Manager

Buckle
03.2017 - 04.2019

General Educational Development (GED) -

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Joe A. Caraballo