Hillary Pacheco Mack
Boston,MA
Summary
A dedicated and compassionate professional with a strong background in marketing, community health, and caregiving, passionate about helping others and making a positive impact. Adept at developing effective marketing strategies that drive engagement and growth, with a focus on community-centered initiatives. Skilled in building meaningful relationships, promoting health awareness, and providing exceptional care and support. Known for combining creativity with a deep commitment to improving people's lives through effective communication and tailored solutions. Looking to leverage my diverse skills in a role that allows me to contribute to both individual well-being and organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Health Worker
La colaborativa
Chelsea , Boston Ma
01.2025 - Current
- Assisted in educating community members on health topics, promoting wellness, and facilitating access to healthcare resources.
- Supported healthcare teams in conducting outreach programs, helping individuals navigate health services, and ensuring follow-up care.
- Collected and documented health data, identifying trends and needs within the community to improve overall health outcomes.
Corporate Trainer
D.O.E Marketing
11.2023 - 07.2023
- Led the training and development of new employees, ensuring they met consistent sales and performance targets.
- Developed and tracked key performance indicators (KPIs) for trainees, providing clear benchmarks for success.
- Consistently ranked within the top 10% of performers in sales and customer conversion rates.
Accounting Assistant
Costa Fruit (Somerville)
04.2022 - 03.2023
- Supervised inventory management, ensuring accurate tracking and reporting of stock levels.
- Managed customer relationships, providing responsive and professional support.
- Coordinated dispatch of production trucks, optimizing logistics and delivery efficiency.
Assistant Manager
Eros (Rockingham Mall)
10.2021 - 03.2022
- Oversaw sales team performance and store operations, ensuring smooth daily functioning.
- Supervised, delegated, and evaluated staff, providing guidance and support to foster team development.
- Designed work schedules to optimize staffing levels and ensure operational efficiency.
Assistant Manager
Lady’s Secret (Saugus)
04.2020 - 09.2021
- Supervised sales staff, and ensured sales targets were consistently met.
- Resolved customer complaints, and provided effective solutions to enhance customer satisfaction.
- Managed product displays and compiled sales reports to track store performance.
Education
Bunker Hill Community College
02.2025
High School Diploma -
Somerville High School
01.2019
Skills
- Bilingual: Fluent in English and Spanish
- Proficient in design software (Photoshop and Illustrator)
- Strong communication and organizational skills
- Highly adaptable, and detail-oriented
- Passionate about community involvement and giving back
- Extensive experience in marketing and customer service
- Strong work ethic and dedication to achieving team goals
Certification
- Sales
- Marketing
- First Aid
Timeline
Community Health Worker
La colaborativa
01.2025 - Current
Corporate Trainer
D.O.E Marketing
11.2023 - 07.2023
Accounting Assistant
Costa Fruit (Somerville)
04.2022 - 03.2023
Assistant Manager
Eros (Rockingham Mall)
10.2021 - 03.2022
Assistant Manager
Lady’s Secret (Saugus)
04.2020 - 09.2021
Bunker Hill Community College
High School Diploma -
Somerville High School
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