Christine Crigler
Greenwood,MS
Summary
Detail-oriented Laboratory Technician with experience at high-volume output labs. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Laboratory Assistant/Phlebotomist Technician
Greenwood Leflore Hospital
09.2021 - Current
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Obtained samples for testing following standard protocols.
- Processed patient specimens according to priority and documented results.
Pharmacy Technician
CVS Pharmacy
06.2022 - 03.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Customer Service Representative
Walmart
02.2016 - 09.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Science - Medical Social Work
Walden University
Minneapolis, MN05.2024
High School Diploma -
Greenwood High School
Greenwood, MS05.2004
Skills
- Sample Accessioning
- Materials Testing
- Compiling Information
- Transfusion Reaction Workup
- Call Triage
- Data Entry
- Outbound calling
- Account Management
- Complaint Documentation
- Customer Service
- Product Knowledge
Certification
- Pharmacy Technician, Gloria's Phlebotomy Service (2022)
- Medical Billing and Coding Gloria's Phlebotomy Service (2002)
- Phlebotomy Technician Gloria's Phlebotomy Service 2017)
- CPR- America Heart Assocation
Timeline
Pharmacy Technician
CVS Pharmacy
06.2022 - 03.2023
Laboratory Assistant/Phlebotomist Technician
Greenwood Leflore Hospital
09.2021 - Current
Customer Service Representative
Walmart
02.2016 - 09.2021
Associate of Science - Medical Social Work
Walden University
High School Diploma -
Greenwood High School
- Pharmacy Technician, Gloria's Phlebotomy Service (2022)
- Medical Billing and Coding Gloria's Phlebotomy Service (2002)
- Phlebotomy Technician Gloria's Phlebotomy Service 2017)
- CPR- America Heart Assocation
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