Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Crosson

Falmouth,MA

Summary

Skilled Floor Manager focused on maximizing team effectiveness and operational efficiency in restaurant environments. Top-notch communication and planning abilities with a diligent mindset. Leveraging over 10 years' experience and related expertise to take on challenging new role with long-term potential.

Overview

18
18
years of professional experience

Work History

Floor Manager

Betsy’s Diner
Falmouth, MA
08.2008 - 01.2019



  • Oversaw daily operations.
  • Responsible for hiring, training and performance of wait staff.
  • Worked with restaurant manager to ensure customer satisfaction with food and service.
  • Provided excellent customer service.
  • Addressed issues before they became problems.
  • Responsible for all wait staff scheduling. Including weekly shift schedules and daily cleaning schedules.
  • Conducted daily walk throughs ensuring all work was done properly and completely.

Front End Supervisor

Paul’s Pizza
Falmouth, MA
08.2010 - 08.2018
  • Oversaw day to day operations.
  • Responsible for interviewing, hiring and training new wait staff.
  • Responsible for all scheduling including weekly work schedules and daily cleaning schedules.
  • Conducted nightly pre-meals.
  • Reported problems to appropriate personnel for immediate remediation.
  • Responsible for liquor inventory.
  • Made sure all side work was complete by doing a final walkthrough nightly.

Education

Framingham State College
Framingham, MA
06.1986

High School Diploma - College Prep

Archbishop Williams High School
Braintree, MA
05.1985

Skills

  • Community Organization
  • Proper Staffing
  • Employee Performance Reviews
  • Scheduling and Coordinating
  • Special Assignments
  • Performance Tracking and Evaluations
  • Inventory Demand Forecasting
  • Proper Food Handling
  • Job Assignments
  • Directing Team Members

Timeline

Front End Supervisor

Paul’s Pizza
08.2010 - 08.2018

Floor Manager

Betsy’s Diner
08.2008 - 01.2019

Framingham State College

High School Diploma - College Prep

Archbishop Williams High School

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